Medico-Legal and Data Quality Officer
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 4
Remuneration: $1,385.35 - $1,417.06 per week
Hours Per Week: 38
Requisition ID: REQ553844
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.
Where you'll be working
Royal North Shore Hospital
What you'll be doing
The Medico-Legal & Data Quality Officer is responsible for processing medico-legal requests relating to all Beaches campuses (Mona Vale Hospital, Brookvale Community Health Centre, Adolescent Young Adult Hospice and Dalwood House), in accordance with The Health Records and Information Privacy Act (HRIPA) 2022, NSW Health, Northern Sydney Local Health District (NSLHD), local hospital, and HIS policies and procedures.
This includes, however not limited to, coordinating medico-legal correspondence for subpoenas, clinical notes requests, requests from the police, Chapter 16As, Health Care Complaints Commission (HCCC), Ombudsmen, Child Death Review Team (CDRT), medical correspondence, deceased paperwork, summary of injuries, time of birth, and confirmation of dates and attendances.
The Medico-Legal & Data Quality Officer is also responsible for reconciliation of, and provision of feedback, on multiple duplicate identifiers associated with the Patient Registration process at Beaches campuses.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria:
- Previous medico-legal experience within the health field with a demonstrated understanding and application of legislation regarding the release of personal health information and privacy (e.g. HRIPA, GIPA) or other relevant experience.
- Understanding and application of patient confidentiality, government disposal and retention authorities, workplace health and safety and working knowledge of health record processes.
- Excellent organisational skills, including time management skills, with the ability to prioritise workload and to work under pressure.
- Excellent customer service skills, including high level written and verbal communication skills, and the ability to effectively deal with challenging customers and situations.
- Demonstrated problem solving and decision-making skills with the ability to work independently as well as working as part of a team.
- Demonstrated skills in Microsoft Office products and Patient Information Systems, with proficient keyboard skills. Working knowledge Microsoft Excel, Word, Outlook and Cerner PAS to perform search functions and enter data accurately and efficiently.
- Demonstrated excellent attention to detail and ability to conduct data investigations and perform thorough checks of electronic and paper data.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Terese White on Terese.White@health.nsw.gov.au
Applications Close: 28 March 2025