Health Contact Centre Administration Officer

An exciting opportunity to join a remarkable organisation located in North Ryde

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $35.84 - $36.96 per hour
Hours Per Week: 32
Requisition ID: REQ625618

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.  

Where you'll be working
Macquarie Hospital, North Ryde

What you'll be doing
The purpose of the NSLHD Health Contact Centre is to provide a safe, simple, reliable telephone – based ‘Single Point of Access’ to a range of Northern Sydney Local Health District (NSLHD) Health services for the community and service providers across the NSLHD. The NSLHD Health Contact Centre is responsible for the provision of community health intake and admission functions for a targeted range of community health services across the NLSHD, the facilitation of timely patient and service information across the care continuum to better inform decision making, service co-ordination and client/carer outcomes, reporting of service provider demand against service provider capacity and actively manage service wait lists where unavoidable, and the management of the at risk elderly and chronic care register. 

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates will need to meet the following criteria: