Administration Officer
Administration Officer supporting a 24/7 Emergency Department, working across a rotating roster including evenings and overnight shift
Employment Type: Casual
Position Classification: Administration Officer Level 4
Remuneration: $37.91 - $38.78 per hour
Hours Per Week: Up to 38
Requisition ID: REQ653551
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.
Where you'll be working
Ryde Hospital Emergency Department.
What you'll be doing
The Patient Services Admission Officer, Emergency Department (ED) is responsible for the timely admission
(administrative) and/or transfer of all patients who present to Emergency Department. The position plays a pivotal role in interviewing, correctly classifying patients and providing accurate and timely information about using private health insurance within the public hospital system. Other general Emergency Department administrative functions which also includes providing switchboard relief.
The Patient Services Admission Officer (ED) is part of a wider Administration and Patient Services Unit that supports and works with the Integrated Booking Unit and Revenue Department.
The Patient Services Admissions Officer (ED) will work under broad supervision but will be required to take some independent action. Scope exists for exercising initiative in the application of established work practices and procedures. Decisions affecting the overall function and management of the Clerical and Admission functions will remain the responsibility of Administration and Patient Services Manager and Nurse Manager (ED).
People of Aboriginal and/or Torres Strait Islander background encouraged to apply.
Candidates will need to meet the following criteria:
- Proven written and verbal communication skills.
- Demonstrated computer and data entry experience.
- Capacity to work under broad supervision and undertake a diverse range of tasks as an effective member of a team in a high pressure, high work volume environment.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Lauren Nowacka on lauren.nowacka@health.nsw.gov.au
Applications Close: 14 April 2026
Tentative Interview Date: 22 April 2026
