Administration Coordinator - Newcastle Refugee Health

Where Care Starts with Connection


Remuneration: $35.84 - $36.96 per hour + Superannuation + Salary Packaging 
Employment Type: Permanent Part Time 30hrs/week 
Position Classification: Administration Officer Level 3
Requisition ID: REQ631004
Closing Date: Monday, 26th January 2026 

Interviews will be held on Friday 30th January 
 

Where Compassion Meets Purpose

Are you looking for a role where your work truly matters - where you help people feel safe, supported, and genuinely cared for? We invite you to join our welcoming and compassionate team at the Refugee Health Clinic in Wallsend as our Administration Coordinator. 

This role offers flexibility in hours and days however Monday and Tuesdays are a must! 
 

Your Day-to-Day

You will be the centre of our clinic’s daily operations, supporting both patients and clinicians and helping our multidisciplinary team deliver high-quality, culturally responsive care. No two days are the same, and each day you’ll see the real impact of your work in the lives of the people we support.

• Engage directly with refugees, building trust and helping them feel welcome, heard, and understood
• Coordinate clinic appointments and interpreter bookings, using sound judgement to assess interpreter needs
• Support clinicians with clinic coordination, documentation, and smooth workflow management
• Liaise with local community services and hospitals to help connect patients with the care and support they need
  
   

Your Skills and Values

You are someone who is genuinely motivated to make a difference and can hold space for people from diverse backgrounds and life experiences. You bring empathy, patience, and cultural sensitivity to every interaction.

While also bringing:

• Strong listening skills and the ability to navigate conversations with care and understanding

• Clear communication and excellent organisational skills

• A collaborative mindset, with the ability to work both independently and as part of a supportive team

Why Join HNE? 

• Join a supportive, inclusive, and passionate team with a great workplace culture

• Make a meaningful difference in the lives of refugees and the local community

• Flexibility in work hours and days to support work-life balance

• Open yourself to future opportunities and growth within HNE 

• Increase your take home pay with Salary Packaging & Fitness Passport options

• Access to Employee Assistance Program to support your wellbeing 

Need more information? 
  1) Click here for the Position Description 
  2) Find out more about applying for this position
For role related queries or questions contact Ashley Young on Ashley.Young@health.nsw.gov.au
 

Additional Information 

• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process, please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. 

• An eligibility list will be created for future permanent part time and temporary part time vacancies.   

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   
• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa. 

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
 
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 
 
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.  

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
 
Connect with us on Facebook and LinkedIn!