Senior Project Officer, Surveys

Senior Project Officer, Surveys

Where you'll be working

The Bureau of Health Information (BHI) is a board-governed organisation that provides independent reports on the performance of the NSW public healthcare system. BHI’s primary purpose is to provide timely, accurate and comparable information on the performance of the NSW public healthcare system in ways that enhance the system’s accountability and informs efforts to improve healthcare. Our vision is that BHI is the trusted provider of healthcare performance information, that our information is used to inform decisions, and that this information supports continued improvement to patients’ experiences and outcomes of care in NSW.

BHI shares the CORE values of NSW Health - Collaboration, Openness, Respect and Empowerment, and nurtures a culture of teamwork, innovation and excellence. As such we value diversity and inclusion and encourage people from different backgrounds to apply including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities. Our current team comprises people of diverse career and education backgrounds such as researchers, biostatisticians and data analysts, graphic designers, communication and data visualisation, as well as corporate governance specialists. Our people come from the NSW public and private sectors and other Australian and international organisations and systems. We value transferable experience and initiative as we grow and develop as an inclusive organisation.

BHI is located at 1 Reserve Road in St Leonard’s with great transport links, and local cafes and restaurants. We offer flexible working and accrued days off, as well as encouraging professional development in areas of interest and skills development. We are a vibrant team of people invested in intelligent reporting and best practice leading to real impact for the health sector, and promote supportive collegiate relationships.

What you'll be doing – Senior Project Officer, Surveys

The Senior Project Officer has a major role in the day-to-day management of the NSW Patient Survey Program and facilitating the development and review of surveys (methodology and questionnaire design). This is an essential position in the continual development of a major program that surveys more than a quarter of a million recent patients annually.

The Senior Project Officer - Surveys reports to the Lead Researcher - Surveys and does not have any reports.

Employment Details

Employment Type: Full Time Exempt (Up to November 2025)
Position Classification: Health Manager Level 3
Remuneration: $122,850,00 - $139,559.00 per annum, plus superannuation

Location: St Leonards
Hours Per Week: 38
Requisition ID: REQ529223

How to apply

For your application to be considered please include:

• Responses by addressing the selection criteria below
• A cover letter of no more than two (2) pages highlighting your skills and experience as relevant to this role in relation to the selection criteria
• An up-to-date resume of no more than five (5) pages which clearly details your current and past roles, your responsibilities, and key contributions to projects as well as achievements

Application must be lodged electronically. Please go to https://jobs.health.nsw.gov.au/ and search Job Reference Number REQ529223 to submit your application.

 Selection Criteria

1. Extensive experience in the management of projects and contracts, including planning, prioritising, problem solving, resource management and conflict resolution.
2. Experience in the development of surveys, including review of literature and seeking input from as well as supporting advisory committees groups. Experience in running focus groups, cognitive testing interviews and the collection and use of patient-reported measures is desirable.
3. Experience in compiling and prioritising information from multiple sources to inform survey development.
4. Experience engaging with stakeholders, including a commitment to clear communication, customer service, the ability to positively influence others and negotiating agreeable outcomes, and supporting the optimal use of results among diverse stakeholders.
5. Ability to understand and summarise statistical information produced for a range of audiences, including interpretation of information from large survey data sets and from administrative data.
6. Demonstrated ability to act with integrity, show resilience and courage, communicate clearly and engage effectively in a small collaborative team environment, including experience supporting and developing others.
7. Relevant tertiary qualifications and / or equivalent relevant extensive experience.

Need more information?

1) Click here for the Position Description
2) Find out more about applying for this position

For role related queries or questions contact Nadine Hackl on Nadine.Hackl@health.nsw.gov.au

Our Commitment to Diversity

NSW Health values diversity and is committed to building an inclusive workplace culture that reflects the community we serve. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTIQ+, those with special needs and people from culturally and linguistically diverse backgrounds.

For more information, visit our Aboriginal Workforce Page or contact our Access and Inclusion Team.

Aboriginal Workforce contact email: HSNSW-AboriginalCareers@health.nsw.gov.au

Access and Inclusion Team contact email: HSNSW-DisabilityEmployment@health.nsw.gov.au

Things to consider when submitting application:

To be eligible for employment in the role you must be one of the following. If you currently hold a temporary visa that allows you to work in Australia, you may be offered employment in line with the conditions of your visa. And you can only be offered ongoing employment if you have a permanent visa that allows you to work in Australia:

• an Australian Citizen, or
• a permanent resident of Australia, or
• a New Zealand citizen with a current New Zealand Passport, or
• a citizen of another country with an appropriate visa that allows you to work in Australia

To learn more about working at the NSW Health, please visit our career portal.

Applications Close: Friday, 8^th November 2024 at 11:59PM