Emergency Department Administration Officer - Targeted

Remuneration: $34.46 - $35.54 per hour + Superannuation
Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Hours Per Week: 16 hrs/week
Location: Awabakal Country - John Hunter Hospital  
Requisition ID: REQ560677
Closing date: Sunday, 6th April 2025
An eligibility list will be created for future permanent part time and temporary part time vacancies.

Where you’ll be working:

John Hunter’s Emergency Department, one of the busiest in NSW with up to 90,000 presentations annually, operates in a fast-paced, team-driven environment. A dedicated team of nurses, doctors, allied health professionals, and administration staff work seamlessly to deliver the best possible experience for every patient, every time. Frontline administration staff play a vital role as the face of the ED, managing patient registrations, conducting daily audits, and fostering positive relationships. You will be fully supported and receive comprehensive training, including My Health Learning modules and one-on-one mentoring until you feel confident and prepared.


To excel in this role 

• Strong customer service experience
• Competent in computer systems and data entry
• Must be able to work 24/7 rotating shifts
• Excellent communication and interpersonal skills
• Ability to multitask and stay calm under pressure in a fast-paced environment
  

Help us provide essential support in a dynamic team!

What we can offer you:

At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day: 

• Sustainable Healthcare: Together towards zero 
• 4 weeks annual leave (pro-rata for part time employees) 
• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance 
• Salary packaging options - up to $11,600 plus novated leasing 
• Fitness Passport for health and well-being - discounted gym options for you and your family 
• Employee Assistance Program (EAP) for staff and family members
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals 

Additional information

• An eligibility list will be created for future permanent part time and temporary part time vacancies.
• Casual opportunities may be available for recommended applicants
• ­­­­­­­­­­­­­­­­­­­­To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position. 
  
  

Information for Applicants: 

• Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
• Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
• This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
• Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 
• Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
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