CCLHD - Virtual Care Officer

Are you passionate about leveraging technology to enhance healthcare delivery? Do you thrive in dynamic environments where innovation and collaboration are key? If so, Central Coast Local Health District is looking for you!

About the Role

As a Virtual Care Officer, you'll be at the forefront of transforming healthcare delivery through innovative virtual care initiatives. Your primary purpose will be to manage the development and implementation of these initiatives, ensuring a consistent and sustainable approach to delivering quality virtual care services.

• Manage the development and implementation of virtual care initiatives.
• Ensure a consistent and sustainable approach to delivering quality virtual care services.
• Coordinate projects that support innovation.
• Work closely with stakeholders to drive change and promote the acceptance of new virtual care models.
• Navigate the complexities of clinical governance and leverage technology to enhance patient care.
• Make a significant impact on the health and well-being of our community.
• Work within a supportive and forward-thinking team dedicated to achieving strategic priorities.

About You

You bring a relevant degree or equivalent professional experience, particularly in project and change management. Your ability to implement local projects, frameworks, and initiatives is second to none. You excel in stakeholder management, effortlessly communicating and negotiating change initiatives with senior clinicians and executives. Your knack for promoting acceptance of change across the organization sets you apart.

• Relevant degree qualifications or equivalent professional experience.
• Experience in project and change management.
• Proven ability to implement local projects, frameworks, and initiatives.
• Strong stakeholder management skills.
• Ability to communicate and negotiate change initiatives with senior clinicians and executives.
• Promote acceptance of change across the organization.
• Ability to work collaboratively and autonomously.
• Effective organizational, analytical, and problem-solving skills.
• Manage competing priorities and deliver high-quality outcomes within agreed time frames and budgets.
• Knowledge of technology-enabled care and clinical governance structures.
• Support the implementation of safe, high-quality virtual care.

What we Offer

• Work for the largest employer on the Central Coast
• Full-time employees receive an Accrued Day Off (ADO) through our ADO policy.
• Full Salary Packaging services are provided – which means you save more tax.
• Discounted Fitness Passport to balance your wellbeing.
• Professional Development through access to experienced and quality leadership
• Access to Wellbeing programs and support through our Employee Assistance Program

Child Safe Standard Commitment

Central Coast Local Health District is committed to ensuring child safety in all our health services, and hospitals in every ward, emergency department, waiting room, clinic as well as our online and virtual spaces. The Central Coast Local Health District has already taken significant steps to keep children safe, though more work needs to be done to ensure that child safety is embedded in all the care that we deliver and is across all systems, policies and processes. The Child Safe Standards provide a framework that outlines the essential elements of Child Safe organisations. Through the application of the Child Safe Standards our organisation will build a culture where abuse is prevented, responded to and reported. Child safety is everyone’s responsibility, and The Central Coast is committed to promoting the rights of children and young people and empowering and promoting their voices within the Central Coast. Standard 5; People working with children are suitable and supported.

Our commitment to Diversity and Inclusion

At Central Coast Local Health District, we are committed to creating a diverse, and inclusive environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit our Stepping Up initiative. Please note that all NSW Health workers are strongly recommended to stay up to date with Covid-19 vaccinations as recommended by the Australian Technical Advisory Group on Immunisation in the Australian Immunisation Handbook. However, Covid-19 vaccination is not a condition of employment.

Stepping Up Website 

The ‘Stepping Up’ online resource aims to assist Aboriginal and Torres Strait Islander job applicants understand how to apply for roles within NSW Health by clarifying the recruitment and onboarding process.   

For more information, please visit:  https://www.steppingup.health.nsw.gov.au/Pages/Home.aspx

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position

For role related queries or questions contact Brooke Sinderberry on:

Phone: 0478 076 221

Email:  Brooke.Sinderberry@health.nsw.gov.au

Applications Close: Sunday, 2 March 2025 at 11.59pm

You are encouraged to complete applications on a week day where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 367.