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Customer Service Officer
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HealthShare NSW
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REQ482043 Requisition #
Thanks for your interest in the EnableNSW – Service Centre Officer position. Unfortunately this position has been closed but you can search our 1,940 open jobs by clicking here.

How to Apply

  • Click Apply Now at the top of the page
  • Attach your resume and provide answers to the Targeted Questions below.
  • To find out more about applying for jobs with HealthShare please view our resource: Your Guide to Employment with HealthShare NSW.

Targeted Questions

  • Describe your customer service experience outlining a time when you handled a difficult situation, action you took and the outcome.
  • Provide an example of a challenging situation when you required to complete multiple tasks. In your example explain the strategies you considered, steps you took and the outcome.
  • Demonstrate your experience working in a high volume and demanding environment, explaining your technology skills and interpersonal abilities to achieve business goals.

Any role related questions can be directed to the hiring manager Eden Cash via Eden.Cash@health.nsw.gov.au 

We are Diverse and Inclusive

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can offer some support or make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team HSNSW-Diversity@health.nsw.gov.au and let us know.

Further information on how we support Diversity & Inclusion at HealthShare NSW can be found here.

COVID-19 Vaccination Compliance

All NSW Health workers are required to have completed an up-to-date course of a COVID-19 vaccine (3 doses for Category A roles) which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the COVID-19 vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate.

Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate.

Talent Pool

An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months.

Applications Close: 11:59pm Sunday 5 May 2024

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