Instructional Designer / Implementation Officer

Selection Criteria

1. Experience (> 2 years) in developing high quality end user training material for use in various delivery modes.
2. Experience (> 2 years) in running customised training workshops for clinicians that have differing levels of experience in the utilisation of technology.
3. Experience (> 2 years) in writing various technical documentation such as user guides, help guides, support material, cheat sheets, release notes, eLearning content, etc.
4. Excellent communication skills – interpersonal, written and verbal with the ability to influence and inspire groups of people with a passion for transferring knowledge and skills.
5. Experience (> 2 years) in the use of Microsoft technologies in particular Excel, PowerPoint, SharePoint and Word as well as rapid-development eLearning tools such as Captivate and Camtasia.
6. Experience (> 2 years) in developing implementation plans, processes and tools to support the implementation of complex enterprise systems that impact numerous stakeholder groups.
7. Strong skills in evaluation and ability to independently resolve complex issues raised by end users during and post system implementation.
8. Relevant educational background with preference for a Bachelor degree in either Nursing or Information Technology.

  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Damian Miners on Damian.Miners@health.nsw.gov.au.

Our commitment to Diversity and Inclusion 
At the NSW Health we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply please visit The Stepping Up Initiative. 

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold a valid visa with permission to work in Australia.

COVID-19 Vaccination Compliancy 
All NSW Health workers are required to have completed a primary course (2 doses) of a Therapeutic Goods Administration (TGA) approved or recognised COVID-19 vaccine (except for the Janssen COVID-19 vaccine which is approved by the TGA as a single dose primary course). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an Australian Immunisation Register (AIR) Immunisation History Statement certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.

Additional information

• This is a temporary role up to 17 March 2025. 
• Please note the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role.
• If you are Current NSW Health, NSW Ministry of Health and NSW Government staff and are looking for opportunity of Secondment, you must have your manager’s approval prior to expressing interest.

For more information about working at the NSW Health, please visit our career portal.   

Applications Close: 7 May 2024 (11:59PM)