Rostering Support Officer
Remuneration: $72,285.58 - $73,940.16 + 12% Superannuation + Salary Packaging
Employment Type: Temporary Full Time until Nov 2026
Position Classification: Administration Officer Level 4
Location: Waratah Campus
Hours Per Week: 38
Requisition ID: REQ609865
Applications Close: Sunday 26th October 2025
Interviews will be held between 31st October and 7th November
Whether you come from a background in banking, HR, rostering, or general admin support, if you're organised, proactive, and passionate about helping people – we want to hear from you. We believe in building our staff up and providing genuine pathways for career development.
About the Role
As a Rostering Support Officer, you’ll play an essential role within our People & Culture team, providing quality-driven, best practice rostering support across the Hunter New England Local Health District.
Your work ensures that staff rosters, leave, and pay outcomes are accurate, compliant, and efficient. You'll also be responsible for generating and interpreting complex reports, and providing consistent, high-quality advice on policies, systems and processes.
This is your opportunity to be part of a collaborative and supportive environment, where no two days are the same and your efforts directly impact staff satisfaction and service delivery.
What You Need
To be successful in this role, you will have:
Demonstrated experience working in a demanding team environment while exercising initiative and problem-solving skills
Strong organisational skills with the ability to prioritise tasks and meet strict deadlines
A commitment to providing quality service and applying continuous improvement to workplace processes
Excellent interpersonal and communication skills, with the ability to build effective working relationships and influence others using a collaborative approach
Proficiency in PC-based applications including Microsoft Office suite, particularly Excel (intermediate to advanced level)
Experience and/or knowledge of payroll, rostering, or HR systems (experience with NSW Health Awards, policies, or HealthRoster is highly regarded)
A customer-focused approach and the ability to maintain professionalism when dealing with challenging situations
Why Join Us?
Be part of a respectful, inclusive team that values learning and collaboration
Gain exposure across HR, payroll, and rostering functions in a major NSW Health District
Grow your career with structured development opportunities and ongoing support
What We Can Offer You
At Hunter New England Health, you’ll enjoy a career where you’re challenged by meaningful work and surrounded by stunning regional locations. You’ll contribute to a team dedicated to improving the health and wellbeing of millions every day.
In addition, you’ll have access to:
Flexible working arrangements
Monthly Allocated Days Off (for full-time employees)
Four weeks annual leave (pro-rata for part-time employees)
Paid parental leave (for eligible employees)
Salary packaging options – up to $11,600 plus novated leasing
Fitness Passport – discounted gym memberships for you and your family
Employee Assistance Program (EAP) for staff and family members
Sustainable Healthcare: Together Towards Zero
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Brooke Campbell on Brooke.Campbell@health.nsw.gov.au
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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