Casual Administration Staff - Targeted

Employment Type:  Casual
Position Classification: Administration Officer Level 2
Remuneration: $32.30 - $33.37 + 12% Super + Salary Packaging 
Requisition ID: REQ605815
Closing Date: Tuesday 7th October

Location: John Hunter Hospital | Awabakal Land

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion. 

About The Role:

John Hunter Hospital is seeking reliable and flexible Casual Medical Administration Officers to support all wards and outpatient service areas within Medical and Interventional Services. This role is critical to maintaining the smooth functioning of wards and outpatient departments, especially during periods when regular staff are on leave.

Key Responsibilities:

• Manage patient movement and chart handling in all Medicine wards.

• Greet and assist patient families, respond to phone enquiries, and provide support to clinical and nursing staff.

• Coordinate ordering and management of stock supplies.

• Support AFM (Automated File Management) and Wasp systems operations.

• Provide coverage in outpatient areas including the Infusion Lounge, Diagnostic Centre, Sexual Health, and Endoscopy, managing patient appointments, referrals, and phone enquiries.

• Assist with typing and administrative tasks during periods of understaffing.

About You

• Strong organisational skills with attention to detail.

• Excellent communication skills, both written and verbal.

•  Ability to work collaboratively with clinical and administrative teams.

• Flexibility to work across various hospital departments as needed.

• Previous experience in a hospital or healthcare setting is advantageous.

Benefits: 

At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day: 

•  Sustainable Healthcare: Together towards zero 

• Salary packaging options - up to $11,600 plus novated leasing 

• Fitness Passport for health and well-being - discounted gym options for you and your family 

Employee Assistance Program (EAP) for staff and family members 

Additional Information:

If you are currently employed with HNE Health in a position of the same grade, you may not need to submit an online application to be considered. Please contact the hiring manager to discuss your options first. 

Need more information?

  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Sonya Benson on Sonya.Benson@health.nsw.gov.au

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. 

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 

This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
 

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 
 

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
 
Connect with us on Facebook and LinkedIn!