Administration Officer Level 3 - Targeted
- 📁
- Administration
- 📅
- REQ612547 Requisition #
- 📅
- 2 days ago Post Date
Be the heartbeat behind world-class paediatric care
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $68,338.79 - $70,468.72 + 12% Super + Salary Packaging
Hours Per Week: 38
Requisition ID: REQ612547
Closing Date: Wednesday 5th November
Location: John Hunter Children's Hospital | Awabakal Land
Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.
About The Role:
Join one of the busiest and most dynamic Paediatric Outpatient services in NSW, supporting the care of approximately 27,000 children every year. The John Hunter Children’s Hospital (JHCH) Paediatric Outpatient Department is seeking a dedicated and proactive Level 3 Administration Officer to become a key part of our highly valued team.
As am Administration Officer you will play a vital role in supporting the coordination and smooth running of the Paediatric Outpatient clinics. Working collaboratively with a team of over 40 specialists and under the guidance of the Outpatient Operational Manager, your work will directly support the delivery of high-quality care to children and their families.
Your responsibilities will include:
Coordinating patient appointments with care and precision
Managing clinic waitlists to maximise efficiency
Delivering exceptional frontline customer service to patients and families
Liaising with medical staff to ensure seamless clinic operations
Supporting senior administrative staff in day-to-day clinic workflows
We are seeking a highly organised and compassionate individual with:
A strong background in administration and clerical support
Excellent communication and interpersonal skills
Exceptional attention to detail and accuracy in all tasks
Ability to prioritise workloads and manage competing demands
Proven problem-solving abilities, with a focus on achieving positive outcomes for patients
A friendly, team-oriented attitude, with the ability to also work autonomously
Empathy and sensitivity to the diverse needs of families and children in a healthcare setting
Proficiency in using hospital systems such as IPM and RIMS (or willingness to learn)
Experience in an outpatient clinical environment will be highly regarded
What We Offer:
A fast-paced, supportive, and rewarding work environment
Work/life balance – Monday to Friday roster with no weekend shifts
Opportunity to contribute to a meaningful cause and support children and families in your community
Be part of a passionate, professional team delivering exceptional care
Benefits:
- Sustainable Healthcare: Together towards zero
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
Employee Assistance Program (EAP) for staff and family members
Additional Information
An eligibility list will be created for future permanent part time vacancies.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Lauren Platt on Lauren.Platt@health.nsw.gov.au
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Connect with us on Facebook and LinkedIn!
.
