Administration Officer Level 2 - Targeted

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 2
Remuneration: $64,046.06 - $66,170.25 + 12% Super + Salary Packaging 
Hours Per Week: 14
Requisition ID: REQ593961
Close Date: Monday 1st September 


Are you a proactive and organised individual with a passion for supporting others behind the scenes? The First Steps Parenting Service is looking for a dedicated Administrative Officer to join our close-knit team. You’ll be working alongside experienced clinicians including social workers, nurses, paediatricians, and allied health professionals – all committed to providing exceptional care to families in our community.

About the Role:

As the Administrative Officer, you’ll play a key role in ensuring the smooth running of our service. Acting as the first point of contact for families and service providers, your strong communication and organisational skills will help support both the team and our clients.

Provide general administrative and clerical support to the multidisciplinary team

• Serve as the primary contact for incoming calls and public enquiries

• Manage the service email inbox and process incoming and outgoing mail

• Oversee accurate data entry for child behaviour and caregiver checklists

• Maintain and manage both electronic and physical patient records

• Record and track maintenance requests for the service

• Coordinate the booking system for fleet vehicles, ensuring availability and efficient use
  
  About You
   

• You’re organised, efficient, and confident managing multiple tasks at once

• You have excellent interpersonal and communication skills, both written and verbal

• You thrive in a team environment and are always willing to lend a hand

• You are confident working with databases, Microsoft Office, and internal systems

• Experience in a healthcare or community service setting is an advantage
  
  Benefits:

• Four weeks annual leave (pro-rata for part-time employees)
• Up to 12 allocated days off each year (for full-time employees)
• Superannuation contributions 12%
• Salary packaging -
• Fitness Passport

• Employee Assistance Program (EAP) for staff and family members

  
  
  Additional Information:
  
  This recruitment may create an eligibility list for future opportunities.
  Visa sponsorship is not available for this role. 
  
  Need more information? 
    1) Click here for the Position Description 
    2) Find out more about applying for this position
  For role related queries or questions contact Margaret Ridgway on Margaret.Ridgway@health.nsw.gov.au
  
  
  
   

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  Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

  
  
  Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.

  
  
  At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process, please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. 

  
  
  Information for Applicants: 

  
  
  Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
  
  Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 
  
  This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. 
  
  
  Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HE

• CS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
  
  
  Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
   
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