Administration Officer

Position Classification: Administration Officer Level 2
Remuneration: $33.59 - $34.70 Per Hour + Superannuation + Salary Packaging
Hours Per Week: 16
Requisition ID: REQ626135
Employment Type: Temporary Part Time (until 30 June 2026 (with possible extension subject to ongoing funding)
Location: Aged Care Services, Taree – Lower Mid North Coast
Closing Date: Thursday 22nd January 2026

Where your administration skills support independence and dignity in aged care.

Why Join Us

Join a caring and community-focused team within Aged Care Services, where your work directly supports older people transitioning safely from hospital back into their homes. As part of the Transitional Aged Care Program (TACP), you will play a key role in supporting clinicians to deliver coordinated, patient-centred rehabilitation services. You’ll be welcomed into a supportive multidisciplinary team that values collaboration, initiative, and making a real difference in people’s lives.

Where You’ll Be Working

You will be working within the Transitional Aged Care Program (TACP), part of Aged Care Services based in Taree, with a secondary office located in Forster.
The program provides a 12-week, in-home rehabilitation service for eligible older people following hospital admission across the Lower Mid North Coast. You will work closely with clinicians and administrative colleagues to support care coordination and service delivery while patients are actively engaged in the program.

About the Role

As an Administration Officer Level 2, you will provide dedicated administrative support to Aged Care Services, with a particular focus on the Transitional Aged Care Program team. Your role will be essential in supporting clinicians to deliver timely and coordinated care.

Your responsibilities will include, but are not limited to:

• Answering and directing phone enquiries
• Scanning and uploading documentation into internal systems
• Providing administrative support to clinicians
• Reporting and reconciling patient data across multiple systems
• Maintaining databases related to Commonwealth revenue
• Liaising with patients, carers, and family members
• Scheduling appointments and coordinating car bookings
• Undertaking general administrative duties as required

This is a varied role requiring attention to detail, organisation, and strong communication skills within a busy healthcare environment.


About You

You are an enthusiastic and capable administration professional who brings initiative, reliability, and a positive attitude to your work. You will demonstrate:
Ability to work autonomously while contributing positively to a team
Strong organisational and interpersonal skills
High attention to detail and accuracy
A proactive approach and willingness to support service delivery
A genuine interest in contributing to the success of the Transitional Aged Care Program


How you’ll be supported

You will complete online education and training to support access to electronic health records and other systems required for the role. 
You will be supported and trained by experienced Administration Officers, who will actively encourage your development and progression toward independence. 
Salary packaging options, novated leasing, and Fitness Passport to help increase your take-home pay



Need more information? 
  1) Click here for the Position Description 
  2) Find out more about applying for this position
For role related queries or questions contact Kimberley Bailey on kimberley.bailey@health.nsw.gov.au

Additional Information

• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies. 
• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position
   
  
  Information for Applicants: 
  Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
  
  Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 
   
  This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.  
  
  Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 
  
  Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process, please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.