Administrative Officer - Regional Assessment Services

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $35.84 - $36.96 Per Hour + Salary Packaging + Superannuation
Location: Aged Care Services, Taree – Lower Mid North Coast
Hours Per Week: 19
Requisition ID: REQ626162
Closing Date: Thursday, 22 January 2026
 

Where your skills support clinicians and strengthen service delivery.

Why Join Us

Join a committed and community-focused Aged Care Services team, where your administrative expertise supports older people to access timely and appropriate aged care services. 

This is a meaningful role within the Regional (Single) Assessment Service, offering stability, work–life balance through part-time hours, and the opportunity to contribute to patient-centred care across the Lower Mid North Coast.

You will work within a supportive multidisciplinary environment alongside experienced administration officers, clinicians, and managers who value collaboration, professional growth, and high-quality service delivery.

Where You’ll Be Working

You will be part of Aged Care Services, based in Taree, with a secondary office located in Forster.

The service provides essential community-based support to elderly people across the Lower Mid North Coast. 

This position will be based in Taree and forms part of a dynamic multidisciplinary team, working closely with a supportive administrative team, skilled clinicians, and the Aged Care management team.

About the Role

As an Administration Officer Level 3, you will provide comprehensive administrative support to the Non-Clinical Single Assessment (Regional Assessment) Service, ensuring the smooth coordination of aged care assessments and associated processes.

Your responsibilities will include, but are not limited to:

• Providing administrative support to the Non-Clinical Single Assessment Service
• Managing incoming and outgoing correspondence
• Answering and directing phone enquiries
• Scheduling and coordinating assessment appointments
• Liaising with clients, assessors, My Aged Care, and external health providers
• Liaising with the triage delegate
• Arranging car bookings
• Assisting the broader administration team as required
• Undertaking general administrative duties to support service delivery

This role requires a high level of organisation, attention to detail, and the ability to manage competing priorities in a busy healthcare environment.

About You

You are an enthusiastic and capable administration professional who brings initiative, reliability, and a strong sense of accountability to your work. You will demonstrate:

• Ability to work autonomously and as part of a team
• Strong organisational and interpersonal skills
• High attention to detail and accuracy
• A proactive and professional approach to work
• Confidence communicating with clients, clinicians, and external stakeholders
   

What We Offer

You will receive training and ongoing support from experienced Administration Officers who will actively encourage your development and progression toward independence in the role. Online training through My Aged Care will be required to support the demands of the position, along with self-directed learning to remain up to date with changes to the Aged Care Act and related processes.

You will be well supported by fellow Administration Officers, Clinicians, the Nurse Unit Manager for the Single Assessment Service and Transitional Aged Care, and the Manager for Aged & Generalist Care Services, within a collaborative and supportive working environment.

Salary packaging options, novated leasing, and Fitness Passport to help increase your take-home pay.

Need more information? 
  1) Click here for the Position Description 
  2) Find out more about applying for this position
For role related queries or questions contact Kimberley Bailey on kimberley.bailey@health.nsw.gov.au

Additional Information

To be eligible to apply for this position the applicant must be a current employee of Hunter New England Local Health District or a current employee of Calvary Mater Hospital.

An eligibility list will be created for future permanent part time and temporary part time vacancies. 

 To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position

If you are currently employed with HNE Health in a position of the same grade, you may not need to submit an online application to be considered. Please contact the hiring manager to discuss your option first