Pre-Transplant Care Navigator (Admin Off Lvl 2) - Perm PT
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- Administration
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- South Western Sydney Local Health District
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- REQ558015 Requisition #
Employment Type: Permanent Part Time, Up to 30 hours per week
Location: Liverpool Hospital
Position Classification: Administration Officer - Level 2
Remuneration: $32.30 - $33.37 per hour
Requisition ID: REQ557901
Application Close Date: 16/03/2025
Interview Date Range: 19/03/2025 – 26/03/2025
Contact Details: Maja Petkovic – 02 8738 3719 | maja.petkovic@health.nsw.gov.au
About the Opportunity
The role will provide support to the newly established Renal Transplant Service based at Liverpool Hospital, in addition to other clinics within the renal department.
The role of Pre-Transplant Care Navigator is to assist in the operation of the new Renal Transplant Unit by providing administrative support with a high level of customer focus and service, and maintaining relevant office systems.
This role is part of Renal Administrative Team who will work with the Multidisciplinary team, Renal Administrative team, Admin Manager, Living Donor, Transplant and Post-Transplant Co-ordinators, Outpatient Services Manager, Other outpatient services staff and Customers and suppliers.
Professional qualities that the ideal candidate would possess:
- Maintain a professional manner and high level of customer service at all times in interactions with patients and other staff.
- Time Management – possess the ability to prioritise tasks in a constantly changing environment and adapt quickly to accommodate varying demands.
- Understanding patient's needs – Providing patients with relevant information and ensuring their needs are met.
Specific details on your role requirements. e.g certain days of the week that the person must work, flexibility provided.
- Ability to work weekend shifts including Saturdays as part of the regular roster
The role will potentially increase to Full Time (38 hours per week) in the new Finance year.
What You'll be Doing
The role of Pre-Transplant Care Navigator is to assist in the operation of the new Renal Transplant Unit by providing administrative support, maintain a high level of customer focus and service, and maintaining relevant office systems. Their role is to assist the transplant coordinators to undertake patient assessment in the outpatient setting as well as help consumers navigate the health care system in an efficient manner.
The NSW Health CORE values build upon the public sector core values of integrity, trust, service and accountability. The NSW Health CORE values are:
- Collaboration
- Openness
- Respect
- Empowerment
Where You'll Be Working
Liverpool Hospital, founded in 1813, is the major health service for south-western Sydney, providing services to the local government area of Liverpool City Council as well as district services to residents and visitors in the area. It also provides a range of state-wide services in areas such as critical care and trauma, neonatal intensive care and brain injury rehabilitation.
The Hospital provides a health service of international standing, with 23 operating theatres, capacity for 877 beds, diagnostic and imaging services, emergency and trauma care, maternity, paediatric, cancer care, mental health, ambulatory care, allied health and medical and surgical services from birth to aged care.
Liverpool Hospital is currently undergoing a major redevelopment. The $790 million Liverpool Health and Academic Precinct (LHAP) project will provide enhanced facilities and an increased capacity to meet future significant population growth for South Western Sydney.
Liverpool Hospital is a principal referral and teaching Hospital of the UNSW Sydney and the Western Sydney University and also welcome students from over 20 universities and colleges.
Located in the heart of Liverpool City, the hospital is close to public transport, shopping centres and eateries.
How to Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.
- Previous experience as a secretarial/administrative support person in a medical field and or/ supporting and advocating for customers in a previous health system navigation role.
- Proven communication and customer service skills, to maintain professional consumer and staff interactions, confidence in the spoken word and ability to deal confidently and courteously with people at all levels.
- Demonstrable computer skills, and an aptitude for using multiple electronic patient information systems such as eMR and PAS
- Proven ability to work as part of a busy team, following protocols, as well as being able to work unsupervised and use your initiative to problem solve using good time management and prioritisation skills.
- Ability to work weekend shifts including Saturdays as part of the regular roster.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
Additional Information
Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.
Health & Fitness
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.
Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.
To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ 🟡 🔴 Aboriginal and/or Torres Strait Islander ⚫️ 🟡 🔴 background, people with a disability and people from the LGBTQI+ community to apply.
SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
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