Operations Manager, Patient Transport Service

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 3
Remuneration: $127,150 - $144,444 per annum plus 12% superannuation
Hours Per Week: 38
Location: Port Macquarie Community Health or site negotiable, within Mid North Coast or Northern NSW LHD

The Opportunity

HealthShare NSW are looking for an exceptional individual who will shape the future of healthcare transportation. We're on the lookout for a Operations Manager to lead and innovate in our mission to provide responsive transport services.

As an Operations Manager with us, you'll be at the helm of our Patient Transport Service operations within the Mid North Coast and Northern NSW Local Health Districts. You will orchestrate seamless transportation solutions that make a meaningful impact on patient care.

Step into a role that not only fosters your leadership skills but also contributes to the betterment of healthcare services. If you're passionate about leading teams and possess a knack for effective people management, we would love to hear from you!

Why Work for HealthShare NSW?

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.

Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer.

We reward our employees with a terrific range of benefits, including:

• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks' paid parental leave for eligible employees
• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
• Wellbeing programs: access a large array of wellbeing programs designed to support your physical, mental, and emotional health
• Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career
• Rewarding role and community contribution: make a difference in people's lives by assisting those in need and actively contributing to your community

Please note some benefits may only apply to certain employment types.

Further information on our wide range of benefits is available here.

Eligibility Requirements

• Meet essential requirements as outlined in the Position Description
• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa
• This is a NSW Health Category A position which requires immunisation and Tuberculosis (TB) screening. Refer to NSW Health OASV Policy (Page 12) for a complete list of required vaccines. During application, please upload OASV Undertaking/Declaration Form and TB Assessment Tool with any vaccination evidence you have
• If you are identified as a preferred candidate and are external to HealthShare NSW, you will be required to complete a physical pre-employment health assessment (at no cost to you) to confirm your ability to safely perform the duties of the role. Employment is subject to successful completion of all pre-employment checks

How to Apply

• Click Apply Now at the top of the page

• Attach your resume and a cover letter addressing the essential requirements/Public Sector Capability Framework outlined in the position description. Your cover letter should demonstrate how your skills, experiences and qualifications align with the requirements for the role. Your cover letter must not exceed two (2) pages

• To find out more about applying for jobs with HealthShare please view our resource: Your Guide to Employment with HealthShare NSW
• Any role related questions can be directed to the hiring manager, Alexander Pritchard on Alexander.Pritchard@health.nsw.gov.au 
• Any career portal support questions can be directed to our customer service team at 1300 679 367

Applications without a cover letter addressing the essential requirements will not be considered. Your cover letter must be tailored in line with the position description for the role. For further information on how to prepare your application Writing your application | Find your next role in the public sector I Work for NSW

We are Diverse and Inclusive

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can offer some support or make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team HSNSW-Diversity@health.nsw.gov.au and let us know.

Further information on how we support Diversity & Inclusion at HealthShare NSW can be found here.

Talent Pool

An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months.

Applications Close: 11:59pm Thursday 25 September 2025