EnableNSW – Senior Service Centre Officer

How to Apply

• Click Apply Now at the top of the page
• Attach your resume and provide answers to the Targeted Questions below.
• To find out more about applying for jobs with HealthShare please view our resource: Your Guide to Employment with HealthShare NSW.

Targeted Questions

• Provide an example of when you have stepped in to assist your team when workloads have been high. How did you accommodate additional tasks within your current workload?
• Describe a time when you have provided exceptional customer service. Outline the steps you took and how you shared your experience with other team members.
• Provide an example of when you have identified a process improvement initiative. Describe how you implemented this process change within your team.

Any role related questions can be directed to the hiring manager Keyur Patel via Keyur.Patel@health.nsw.gov.au

We are Diverse and Inclusive

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can offer some support or make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team HSNSW-Diversity@health.nsw.gov.au and let us know.

Further information on how we support Diversity & Inclusion at HealthShare NSW can be found here.

COVID-19 Vaccination Compliance

All NSW Health workers are required to have completed an up-to-date course of a COVID-19 vaccine (3 doses for Category A roles) which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the COVID-19 vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate.

Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate.

Talent Pool

An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months.

Applications Close: 11:59pm Sunday 7 April 2024