Health Information Release Officer

Health Information Release Officer

• Work at a major tertiary hospital serving Western Sydney

• Be the trusted link between records, legislation and patient care

• Build a career in health information, privacy and medico-legal services

Manage, review and release health information accurately and lawfully, supporting clinicians, patients and external agencies across a complex health system.

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $35.84 - $36.96 per hour
Hours Per Week: 32
Working Days: Monday, Tuesday, Thursday & Friday
Working Hours: 7.30am – 4.00pm
Location: Westmead Hospital

Where you'll be working 
Located at Westmead Hospital, one of Australia’s leading health, education and research precincts, you’ll join the Health Information & Records Service within Western Sydney Local Health District.

You’ll be part of a professional, collaborative team that values accuracy, integrity and service excellence in a fast-paced healthcare environment.

• Work in a large, diverse tertiary hospital with district-wide reach

• Join a supportive team with strong knowledge-sharing culture

• Contribute to patient care through information governance and privacy

• Be part of NSW Health, committed to equity, respect and opportunity

• Access career development within a complex public health system

What you'll be doing

As a Health Information Release Officer, you will play a critical role in ensuring the lawful, timely and accurate release of health information.

• Process and manage Release of Information (ROI) requests from internal and external stakeholders

• Review, analyse and extract relevant information from electronic and paper-based medical records

• Apply NSW Health legislation, privacy requirements and local guidelines to all requests

• Liaise with clinicians, patients, legal bodies and external agencies to meet mandated timeframes

• Track, audit and record ROI activity using corporate record-keeping systems and performance measures

Make a difference to patient care and public trust by safeguarding health information. Join NSW Health and be part of a team that values collaboration, growth and meaningful work. Apply now and help deliver better outcomes for our community.

How to Apply

Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

1. Understanding of patient confidentiality, Release of Information policies & knowledge of health record processes

2. Excellent organisational skills with the ability to manage time appropriately, prioritise workload and work under pressure

3. Demonstrated enthusiastic work ethic and the ability to and work as part of a team

4. Excellent computer skills across a variety of applications

5. Demonstrated attention to detail

6. Excellent written and verbal communications skills

7. Ability to work with minimal supervision and use initiative

8. Ability to work across multiple WSLHD facilities as required

Requisition ID: REQ631400
Applications Close: 1 February 2026

Need more information?

• Discover more about the application process.

• Review the detailed Position Description for insights into role requirements and criteria.  

• Explore the selection process, employment checks, outcomes and notifications.

• For inquiries about the role, contact Kate Fedrigo on Kate.Fedrigo@health.nsw.gov.au.