Emergency Department Clerk
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- Administration
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- REQ637220 Requisition #
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- Mar 25, 2026 Post Date
🏥 Front-row seat to emergency medicine at one of Australia's busiest EDs
⚡ Fast-paced, purposeful work where your accuracy directly impacts patient care
🌍 Serve one of Australia's most diverse communities every single shift
Coordinate and support 24/7 patient care in Westmead's Emergency Department
Employment Type: Temporary Part Time (up to 28/09/2026)
Position Classification: Administration Officer Level 3
Remuneration: $35.84 - $36.96 per hour
Hours Per Week: 19
Requisition ID: REQ637220
Where you'll be working
Westmead Hospital is one of Australia's largest and busiest hospitals, serving the diverse community of Western Sydney Local Health District (WSLHD). The Emergency Department operates 24 hours a day, 7 days a week, and sits at the heart of the hospital's frontline care delivery.
• WSLHD is a leader in clinical services, research and education, providing healthcare to over 1 million residents across Western Sydney.
• Work in a fast-paced, purpose-driven environment alongside nursing, medical and administrative professionals.
• Access to salary packaging, employee assistance programs, and ongoing training and development.
• Located at Westmead Hospital precinct with easy access to public transport and amenities.
What you'll be doing
As an Emergency Clerk, you will provide high-level administration, communication and professional frontline support to the Westmead Hospital Emergency Department, working a 24/7 rotating roster including weekends and public holidays.
Key responsibilities will be to:
• Register and update patient details accurately in iPM and Firstnet databases, ensuring all health care records including data entry, filing and compilation are performed in a timely, accurate and confidential manner.
• Complete all necessary admission paperwork following appropriate legislative and policy guidelines, ensuring patients and relatives are provided with information regarding their election status.
• Liaise with nursing, clinical, senior management, executive staff and internal and external stakeholders to facilitate seamless delivery of quality care.
• Organise services such as health care interpreters, ambulance and hospital transport as required, and create and retrieve medical records via the electronic request system.
• Collect and receipt all monies relating to diagnostic, patient and inpatient charges, balancing cash float at the beginning and end of each shift in accordance with LHD Cash Handling Procedures.
Apply online now!
At WSLHD, every role enriches health in millions of ways every day – and yours starts at the front door of one of Australia's most active Emergency Departments. If you thrive under pressure, value every patient interaction and want to be part of something bigger, bring your energy to our team. Submit online your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Selection Criteria:
1. Demonstrated extensive exceptional front-line customer service skills in a medical or hospital environment with ability to maintain strict confidentiality.
2. Demonstrated computer literacy and data entry skills with the knowledge and use of IT applications including Microsoft Office and hospital based information systems (iPM, FirstNet, Cerner, Powerchart).
3. Demonstrated high level interpersonal skills, high level verbal and written communication skills.
4. An ability to work as an effective and efficient team member demonstrating initiative, judgement and contributing positively to team operations.
5. Ability to work autonomously and actively participate within a multidisciplinary team.
6. Excellent organisational and time management skills with the ability to prioritise work.
7. Demonstrated ability to work a 24/7 rotating roster.
Requisition ID: REQ637220
Applications Close: 8th April 2026
Need more information?
Discover more about the application process.
Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
For inquiries about the role, contact Jennifer Hart on Jenny.Hart@health.nsw.gov.au
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or a period not shorter than the duration of the advertised position.
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