Administration Officer Level 2 - Mental Health Services

🏥 Support patients & staff in a vital hospital role

📊 Keep records accurate & wards running smoothly

🌟 Join a caring team & make a daily difference

Deliver admin support, assist patients & staff, maintain records, and ensure smooth ward operations. Be part of quality care. Apply Now! ⭐

Employment Type: Permanent Full Time 
Position Classification: Administration Officer Level 2   
Remuneration: $64,046.06 - $66,170.25 per annum 
Hours Per Week: 38
Location: Cumberland Hospital, North Parramatta 

Where you'll be working
Cumberland Hospital, part of Western Sydney LHD, is NSW’s largest and Australia’s oldest mental health facility. Join a team leading the way in innovative, respectful and collaborative mental health care.

• Based at the historic Cumberland Hospital in Western Sydney

• Serving local and broader communities with primary to tertiary care

• Committed to professional growth through CORE Values

• Part of a major new Integrated Mental Health Complex at Westmead

• Driven by innovation, respect, empowerment, and quality care 

What you'll be doing 
Join our health service as an Administration Officer Level 2 (Ward Clerk), supporting ward/unit teams with essential clerical and patient services. This role ensures smooth operations and quality care delivery.

• Provide timely admin support to health care teams

• Assist patients, visitors and staff courteously

• Maintain accurate records and patient data systems

• Support reception and ward/unit service delivery

• Promote positive customer focus and hospital image

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

1. Effective communication skills including accurate spelling, good comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels.

2. Demonstrated experience in word processing, spreadsheet and database software.

3. Strong organisational skills and ability to meet deadlines.

4. Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment.

5. Proven experience dealing with patients/Clients and their families/carers.

Requisition ID: REQ601395 
Applications Close: 2nd November 2025  

Need more information ?

• Find out more about applying for this position.

• Review the detailed Position Description for insights into role requirements and criteria.   

• Explore the selection process, employment checks, outcomes and notifications. 

• For inquiries about the role, contact Arpita Khristi on Arpita.Khristi@health.nsw.gov.au