Application Specialist – System Administrator Electronic Oral Health Record (eOHR)

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Take the lead in transforming Oral Health IT Systems

Employment Type: Permanent Full Time
Position Classification: Senior Analyst
Remuneration: $113,645 - $131,806 per annum
Hours Per Week: 38
Location: Cumberland Hospital  

Where you’ll be working

Western Sydney Local Health District (WSLHD) delivers high-quality healthcare services to a diverse and growing population across Auburn, Blacktown, The Hills Shire, Holroyd, and Parramatta. As a leading provider of both primary and specialist care, WSLHD is committed to delivering better health services for the people of western Sydney and beyond. You’ll be part of a team that lives its values of collaboration, openness, respect, and empowerment - driving innovation to improve health outcomes across the region.

What you'll be doing 

Join WSLHD as our eOHR (Titanium) Application Lead and help shape the future of oral health care. You'll play a key role in supporting clinicians and improving patient outcomes through smart, reliable digital systems.

Key responsibilities include:

• Leading day-to-day management of the eOHR platform.
• Supporting users and deliver engaging training.
• Working closely with teams across health and education.
• Driving system improvements and resolve issues.
• Helping turn clinical needs into digital solutions.

Why work for us?,

At WSLHD, you’ll join a passionate team committed to clinical excellence and digital innovation. You’ll have the autonomy to influence system improvements while being supported by a collaborative network of internal and external partners. This is your chance to help deliver smarter, safer, and more connected care across the state.

Apply now to take the lead in shaping the future of digital oral health!

How to Apply

Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria

1. Relevant tertiary qualifications in information technology/health information and/or equivalent industry experience in application support and maintenance working with enterprise applications, Oral Health Information System such as Titanium, eOHR, and enterprise-wide patient management and administration systems. This includes experience in user and system testing of applications.
2. Demonstrated knowledge of MS SQL Server, SQL scripting and stored procedures.
3. Proven experience and knowledge with eOHR, Titanium application and related enterprise wide patient administration system, and knowledge of clinical information systems within a health environment with demonstrated understanding of clinical and administration processes in Oral Health
4. Demonstrated understanding and experience relating to application and software development, and support and maintenance processes i.e. issue investigation and resolution, testing, change control management, version control processes.
5. Proven high level verbal and written communication skills, with experience in the delivery of clear and concise system support documentation, technical documentation, and stakeholder information. Including demonstrated experience in planning, developing, and delivering training programmes (online training programmes and in person). Demonstrated high level interpersonal skills and proven ability to communicate and collaborate effectively with diverse stakeholders to secure satisfactory outcomes.
6. Demonstrated highly developed analytical and problem-solving skills, with strong planning, time management and organisation skills.
7. Proven experience leading and project managing application releases and upgrades; working collaboratively in a team environment with a positive attitude who is self-motivated and can work effectively with minimal supervision.
8. Demonstrate highly developed customer engagement and support experience for delivery of excellent services to stakeholders, with experience in developing, implementing, documenting and monitoring delivery of Service Desk duties in line with the ITIL framework, including Incident management; Change management and Request management and Problem management. Ability and means to travel on a flexible schedule as required with valid NSW Driver’s License.

Requisition ID:  REQ589544
Applications Close:  20th July 2025

 
Need more information?

• Discover more about the application process.
• Review the detailed Position Description for insights into role requirements and criteria.
• Explore the selection process, employment checks, outcomes and notifications.
• For inquiries about the role, contact Angela Askitis at Angela.Askitis@health.nsw.gov.au