Intake Officer - Aged Care Access Centre
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- Administration
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- REQ653411 Requisition #
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- 1 day ago Post Date
Employment Type: Temporary Full Time (up to 31 December 2026)
Position Classification: Administration Officer Level 3
Remuneration: $35.84 – $36.96 per hour (+ superannuation + salary packaging options)
Location: Dubbo, NSW – Find out more
Hours Per Week: 38
Applications Close: 28 Apr 2026 – 11:59pm
Intake Officer – Aged Care Access Centre
Aged Care, Disability & Palliative Care Division – Service Delivery Directorate
About the role
The Aged Care Access Centre (ACAC) is Western NSW Local Health District's hub for intake and allocation of referrals for Aged Care services, Geriatric Medicine, and Out of Hospital care home services.
The role of the Intake Officer is to ensure referrals contain sufficient information to link the client to the most appropriate client pathway. Whilst processing referrals you will speak with many different people including clients, family members, hospital and community staff as well as other internal and external stakeholders.
The Access Centre is currently a team of 10 working as a part of the greater Aged Care team consisting of clinical & non-clinical assessors, support staff and leadership team across the Health District.
To find out more about the role click to view the Position Description
A career with Western NSW means you can challenge yourself, make an impact and shape the future of rural health. To explore the benefits of a career in our Local Health District, visit the WNSWLHD website.
To apply for this role:
· Click ‘Apply’
· Create a profile in the Recruitment & Onboarding (ROB) System or sign in using your existing login
· Upload your current resume
· Answer the selection criteria
Role-related enquiries: Please contact Nicole Bignell on 0439 326 566 or at Nicole.Bignell@health.nsw.gov.au for more information.
Additional information for applicants:
· All suitably qualified Aboriginal people are encouraged to apply for this position. This is a targeted position under GSE Rule 26. Where possible, affirmative action will be applied to support employment of eligible persons.
· This recruitment may be used to create an Eligibility List for similar roles in the future (ongoing or temporary).
· Western NSW LHD can provide reasonable adjustments in the workplace. Applicants who provide information on an injury, health condition, or disability in their pre-employment forms will receive a functional assessment from our Risk Management Unit (RMU). This review will consider the applicant’s needs and what reasonable adjustments and workplace supports are available to support their employment journey.
· Western NSW LHD is committed to the safety and wellbeing of every child in our care. All staff in WNSWLHD are required to provide a safe and supportive environment for children, while working to protect them from harm and abuse. For more information on the Child Safety Standards, visit: NSW Government - Office of Children's Guardian
· Western NSW is committed to creating a safe and accessible workplace that promotes diversity, inclusion and belonging. As a vibrant and diverse region, rich in community and culture, we welcome applications from all people to build a respectful workplace dedicated to delivering the best health outcomes for our community.
· To find out more about the remuneration and conditions, visit NSW Public Health System Awards
· For more information, visit a Guide to Employment with WNSWLHD
