Health & Security Assistant (HASA) - Perm FT/PT

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Security
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REQ561410 Requisition #
Employment Type: Permanent Full Time or Part Time, up to 38 hours per week
Location: Bankstown Hospital

Position Classification: Health and Security Assistant
Remuneration: $32.10 per hour

Requisition ID: REQ561410
Application Close Date: 23/03/2025
Interview Date Range: 26/03/2025 - 02/04/2025
Contact Details: Shane Smith | 0418 479 187 | Shane.Smith4@health.nsw.gov.au


About the Opportunity
Are you passionate about creating a safe and secure environment for staff, patients, and visitors? Bankstown-Lidcombe Hospital is seeking dedicated Health and Security Assistants to join our dynamic team. This role requires candidates with strong computer literacy skills, particularly in data entry, and the ability to operate electronic security systems effectively.

We value individuals with exceptional communication skills, both written and verbal, who can engage confidently with staff at all levels, patients, and the public. A sound understanding of security techniques, including conflict resolution, de-escalation, and restraint practices, is essential. Additionally, we are looking for team players who demonstrate flexibility, a commitment to work health and safety principles, and proficiency in safe manual handling and infection control practices.

If you possess these skills and are eager to contribute to a secure and supportive healthcare environment, we invite you to apply and become part of our dedicated team at Bankstown-Lidcombe.

If you meet these qualifications and are committed to providing a safe and secure environment, we encourage you to apply.

What you'll be doing
The Health and Security Assistant (HASA) role works as part of a team, in collaboration with other staff, to assist with managing patients and to provide a safe and secure environment for staff, patients and visitors. HASA are also required to assist clinical staff in the care and comfort of patients, and securing the assets of South Western Sydney Local Health District (SWSLHD).
 
Supporting the care delivery team is at the heart of the HASA role. You will provide support to the nursing team in Emergency Department in the delivery of patient care, under the guidance of nursing staff. You will also provide general assistance in the ward environment, cleaning, provide portering for patient transfers around the facility, and you will undertake security related duties as required by the nursing In-Charge and Security Manager. It is expected that HASA provide the highest possible standard of customer service and professionalism at all times.
 
Transforming Your Experience is SWSLHD’s key strategy to positively transform how our patients, consumers, staff and communities experience our organization and services. Our vision is that our care is always safe, high quality and personalized and all our staff are supported and empowered to achieve their full potential. This strategy provides us with clear direction for working together to deliver safe and high quality health services and build the health of our communities – now and into the future.

NOTE: HASA, like other NSW Health staff, must contact the police if there is suspected criminal activity on or around a NSW Health premises. HASA staff must not place themselves, or be expected by others to place themselves, at unnecessary risk in carrying out their duties. Where there are concerns about public safety the police should be called.

Where You'll Be Working
Bankstown-Lidcombe Hospital is located in the city of Bankstown and is in one of the most multicultural local government areas (LGA) in Australia. This hospital has tertiary affiliations with three universities and offers a range of roles and experiences to employees.

The hospital receives highly diverse presentations in ED as well as having general medical and surgical services and sub-specialty services across the hospital. Working at Bankstown-Lidcombe Hospital is a truly rewarding experience which allows you to make a real difference to the multicultural community.

Being part of the team at Bankstown Lidcombe Hospital means you will be a part of a friendly and enthusiastic group of people where you will be truly valued in your work. Being a smaller hospital, you are seen as part of the wider Bankstown-Lidcombe Hospital Family where you are known to the other staff and your patients.

Bankstown-Lidcombe Hospital is like no other in our district and offers unmatched career development and progression opportunities and the hospital focuses on regular training and upskilling. There are regular occasions for working in more senior role and you will have a great management team who dedicate themselves to providing safe, quality patient care through ensuring they have a cohesive and dynamic team.

Security Master License Number for SWSLHD: 410572116

How to Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.

  1. Must hold a current Class 1A Security License with the NSW Security Industry 1997 Class 1A, Current First Aid Certificate and must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.
  2. Participation in a 7 day rotating roster that includes weekends, public and school holidays, including morning, afternoon and night shifts.
  3. Please elaborate on how your skills and experiences align with the role requirements, and highlight what you will bring to add value to the Security Team at Bankstown Hospital
  4. Share the main reasons for your application for this role and tell us what aspects of joining the Bankstown team that motivates you?
  5. Provide an example of how you have successfully supported a team in a high-pressure environment, such as assisting in patient care or managing multiple responsibilities (e.g., patient transport, emergency response, or cleaning duties). How did you prioritize your tasks and maintain professionalism?


Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position

Additional Information

Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.

Health & Fitness
South Western Sydney Local Health District employees  receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.

Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ 🟡 🔴 Aboriginal and/or Torres Strait Islander ⚫️ 🟡 🔴 background, people with a disability and people from the LGBTQI+ community to apply.

SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.

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