Administration Officer (Lvl 2) - Hand Clinic - Perm FT

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Administration
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REQ665292 Requisition #

Created by Matthew Aldenhoven
Requisition ID: REQ665292
Employment Type: Permanent Full Time working 38 hours per week
Remuneration: $66,608.03 - $68,817.27per Annum + 12% Superannuation + Salary Packaging 
Location: Fairfield Hospital
Applications close: 08/06/2026
Contact: Asha Patel - Administration Manager on | (02) 9616 8898 | Asha.Patel@health.nsw.gov.au 

 
Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position.  
  

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia. 
 

Achieve Something Great 
Join the Hand Clinic team at Fairfield Hospital as an Administration Officer (Level 2) and play a vital role in supporting patient care in a fast-paced, high-volume clinical environment. We are seeking a dedicated Administration Officer with exceptional customer service and strong time management skills. 

The successful candidate will demonstrate the ability to prioritise competing demands while providing compassionate, empathetic support to patients who may experience extended waiting times. This role requires the capacity to perform effectively in a high-pressure environment, managing a significant daily patient volume. You will work collaboratively with a multidisciplinary team to deliver safe, high-quality, and patient-centred care.We are looking for an individual who thrives in a fast-paced, busy setting and takes pride in delivering excellent service with a positive and approachable attitude. 
 

Are You the Right Fit?

  • Demonstrated strong communication and interpersonal skills 
  • Ability to remain calm and professional in fast‑paced and high‑pressure environments 
  • Proven active listening skills with a patient‑centred approach 
  • Capacity to work effectively under pressure while maintaining quality and safety 
  • Ability to support and respond appropriately to patients presenting with complex and challenging medical conditions, with empathy and respect  
 

Selection Criteria 
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below. 

  • Detail how your skills and professional background align with the requirements of the role, emphasising the value you intend to bring to the department
  • Describe a time when you had to manage multiple administrative tasks in a high-pressure environment. How did you prioritise your workload, and what was the outcome 

     

     

If you’d like more details, we’re here to help.

  • Position Information

  • How to Apply 

  • Diversity, Culture & Inclusion

    • We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.au

    • We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

  • Aboriginal Workforce 


More Than Just a Job – Why Work With Us?

  • Financial Perks

    • 12% superannuation

    • Salary packaging and novated leasing via Smart Salary

    • Annual leave with 17.5% leave loading (for full-time and part-time staff)

    • One extra day off each month for full-time employees

  • Work-Life Balance

    • Flexible work options, including hybrid and varied hours (depending on the role)

    • Paid maternity and parental leave

    • Generous leave options like long service and carers leave

  • Grow Your Career

  • Health & Wellbeing

    • Discounted gym membership through Fitness Passport

    • Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)

    • Wellbeing programs that promote mental health, resilience, and balance

 

Additional Information 

  • Temporary visa holders 

    • May be considered if no suitable citizen or permanent resident is found.

  • Vaccination Requirements 

  • Child Safe Employment 

    • South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

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