Patient Liaison Officer - Moruya

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Administration
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REQ655598 Requisition #



Employment Type: Permanent Full Time
Position Classification: Admin Off Lvl 6
Location: Moruya
Remuneration: $83,554 - $85,530 per annum
Hours Per Week: 38
Requisition ID: REQ655598
Application Close: 3 May 2026
Interviews Details: Scheduled within 10 days of closing


About the service
Administration Officer – Be the Backbone of Our Rural Health Service
Are you organised, efficient, and passionate about supporting healthcare teams to deliver excellent patient care?
At (Site) our Administration Officers play a crucial role in ensuring smooth operations across clinical and non-clinical departments. Your skills will help keep our rural health service running effectively and support our community’s wellbeing.
Join us and help keep our health service running smoothly for the benefit of our community.

What you'll be doing
Co-ordinate and provide leadership for all aspects of financial classification for patient admissions including private, compensable, privately insured and self-funded patients; to deliver excellent customer service, ensure accurate data capture and optimise inpatient and outpatient revenue for the organisation. 
 
Support for


Selection Criteria

  1. Demonstrated extensive knowledge of and experience with all revenue streams relating to patient fees within the acute setting, including Outpatients, Mental Health, Community and Allied Health, and the processes involved in generating revenue from these streams.
  2. Demonstrated ability to educating staff both one on one and also in a group environment.
  3. Demonstrated exceptional knowledge and experience in computer systems including iPM, PBRC, EMR, Revenue specific programs and Microsoft office suite.
  4. Demonstrated exceptional interpersonal, verbal and written communication, consultation and negotiation skills, gather and share information and build and maintain effective collaborative relationships and teamwork with a diverse range of stakeholders.
  5. Demonstrated ability to plan, prioritise and allocate work independently and within a team to achieve service delivery outcomes within specified timeframes.
  6. Demonstrated ability to utilise initiative, organisational and problem solving skills to manage workflows and anticipate and meet the needs of senior management.
  7. Evidence of a current unrestricted drivers’ licence and the ability to maintain. Ability and willingness to drive/travel as the role requires. This may involve driving long distances and overnight stays.


Occupational Assessment, Screening and Vaccination against Specific Diseases
This is a Category ‘A’ position, please read and understand NSW Health policy directive PD2024_015.  All new employees must agree to comply with the requirements outlined in this policy. OASV requirements also include proof of vaccination against influenza and is compulsory for NSW Staff that enter any Residential Aged Care Facility (RACF) or who work in NSW Health owned and operated RACFs.


Information for applicants
Southern NSW Local Health District is committed to closing the gap in health outcomes for Aboriginal and Torres Strait Islander peoples. As part of this commitment, the Stepping Up website has been developed to support Aboriginal and Torres Strait Islander job applicants through the NSW Health recruitment process. The site provides guidance, resources, and tools to help applicants confidently apply for roles and build meaningful careers in health.

Southern NSW Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

At Southern NSW Local Health District, we’re proud to be an equal opportunity employer. We are committed to fostering a workplace where diversity is celebrated, inclusion is part of everyday practice, and our people are supported to succeed. We encourage applications from Aboriginal and/or Torres Strait Islander people, people with disability, LGBTIQ+ people, and others who bring diverse experiences and perspectives to our workforce. 

If you require any accommodations or adjustments to the recruitment process, please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact estelle.roberts1@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. www.immi.gov.au

 

Need more information? 
  1) Click here for the Position Description 
  2) Find out more about applying for this position
For role related queries or questions contact Leah Booth on 0477 209 626 or leah.booth@health.nsw.gov.au

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