SESLHD - Administration Officer - Level 4 - Southcare Intake Officer - The Sutherland Hospital
Administration Officer
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 4
Remuneration: $72,285.58 - $73,940.16 per annum plus superannuation
Hours Per Week: 38 Hours
Requisition ID: REQ602184
Location: The Sutherland Hospital, Caringbah
Applications Close: Thursday, 02 October 2025
Unlock your admin potential in this exciting full-time Intake Officer role at Southcare. We are looking for a reliable and experienced Administration Officer interested in working as part of a supportive administration team providing a high standard of administrative services to the clinical teams that make up Southcare - Aged and Extended Care. Bring your passion for supporting our elderly, your exceptional customer service and your efficient and creative administration skills.
The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.
SESLHD is committed to improving the care provided to our patients in line with our vision of Working together to improve the health and wellbeing of our community.
Learn more about The Sutherland Hospital here. Learn more about SESLHD here
Where you'll be working
You'll be working for Southcare, Aged and Extended Community Care which is based at The Sutherland Hospital. Southcare hosts a large number of clinical teams that work in the community to support people to live independently at home.
The Role
Provide a range of administrative and clerical support services to enable Southcare, The Sutherland Hospital to achieve its objectives in a timely, reliable and efficient manner.
Provide high standard of administrative service with an exceptional eye for detail. The Intake Officer is responsible for the provision of administrative duties supporting efficient and effective delivery of Aged Care Services, ensuring all referrals and medical correspondence is registered and delivered to the appropriate teams for action.
Benefits include working Monday to Friday, an ADO every roster cycle.
For role related queries or questions contact Leanne Bell on Leanne.Bell1@health.nsw.gov.au
The Benefits
- Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
- Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
- Discounted gym memberships with a Fitness Passport
- Employee Assistance Program (EAP) for employees and family members.
- Discounted Private Health Insurance.
Selection Criteria:
- Demonstrated ability to work as part of a multi-disciplinary team and to share relief responsibilities with other administrative staff as required.
- Demonstrated high level of interpersonal skills with excellent verbal and written communication skills with the ability to liaise effectively.
- Demonstrated high level of organisational skills with the ability to prioritise with limited direction or guidance while carrying out a variety of functions which may be complex in nature and require judgement and problem solving skills.
- Demonstrated experience in computer skills with accurate data entry skills including demonstrated high level knowledge of and experience using Windows, Microsoft Office, and Excel based software as well as extensive experience in health information systems such as iPM, eMR (CHOC) and PBRC.
- Demonstrated ability to ensure high level of accuracy and accountability of own work
- Demonstrated experience in customer service and the ability to manage distressed customers while working in a team environment.
- Knowledge of the range of Aged Care Services available to older persons living within the community.
Need more information?
1) Click here for the Position Description and SESLHD Expected Standards
2) Find out more about applying for this position
Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.
Reasonable Adjustments
NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-TSH-Garrawarra@health.nsw.gov.au and let us know.
Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.
Information for applicants
- Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing. Please note we are not offering sponsorship for work rights for this position.
- Applicants will be assessed against the essential requirements and selection criteria contained within the position description.
- Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer.
- SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Employment Consultant that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website.
