Service Delivery Manager (Health Manager Level 4)
Employment Type: Permanent Full Time; 38 hours per week
Position Classification: Health Manager Level 4
Remuneration: $141,974 - $169,151 per annum + Annual Leave Loading + Superannuation
Location: SLHD District Wide Services
Requisition ID: REQ595675
In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!
About the Role
Sydney Local Health District is one of the fastest growing Local Health Districts in New South Wales. Our facilities and services are world class and our staff are dedicated, innovative and caring.
- Relevant tertiary degree or equivalent qualification and/or experience in a large and complex healthcare sector including extensive knowledge and demonstrated experience across multiple disciplines such as Service Strategy, Project and Program Management, Service Operations, and ITSM qualifications.
- Experience and a record of achievement in Service Delivery Management in a large and complex service environment, including relevant qualifications or equivalent demonstrated experience. This includes extensive knowledge and experience across multiple ITIL v3 disciplines such as Service Strategy, Service Transition, Service Operation and Continual Service Improvement.
- Highly developed interpersonal, influencing and negotiation skills with demonstrated experience engaging and influencing key stakeholders and customers to influence and achieve optimal business outcomes.
Benefits and Perks!
- Allocated Day Off each month, paid Parental Leave & Annual Leave loading.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
- Access to free courses, qualifications and coaching via Sydney Education.
- Monthly one-to-one clinical supervision.
- Access to confidential EAP counselling for staff and their families.
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
For more information about other benefits, please visit SLHD Benefit.
This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
Working for Sydney Local Health District - NSW Health
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/
Sydney Local Health District is committed to implementing the Child Safe Standards.
For more information about SLHD please visit ‘Working With Us’
To further connect with us, check us out on LinkedIn.
For role related queries or questions contact Solange Cuevas Castillo via email at Solange.CuevasCastillo@health.nsw.gov.au
Join the team enriching health in millions of ways every day, apply now!
Applications Close: 25 August 2025
For Applicant Support and Information, visit ‘Applicant Information’
