Data Quality & Clinic Requests Coordinator (Administrative officer Level 4) - Outpatient Services, Ambulatory Care Business Unit
Employment Type: Permanent Full Time; 38 hours per week
Position Classification: Administrative Officer Level 4
Remuneration: $72,285 - $73,940 per annum + annual leave loading + 11.5% Superannuation
Location: Concord Repatriation General Hospital
Requisition ID: REQ565469
About the Role
Concord Repatriation General Hospital is proud of its healthcare service excellence and leadership in clinical care. Concord is part of a network of hospitals and healthcare services within Sydney Local Health District.
The role of Office Administration & Quality Coordinator is to deliver high level customer service and administrative support to the Ambulatory Care Business Unit and the Outpatient Services Clinics in accordance with the NSW Health Outpatient Services Framework and the National Accreditation standards. This position will be responsible for Data Quality activities, ACBU clinic requests and eMR scheduling issues and discrepancies.
The role supports the coordination of new clinic requests and amendments, ensuring eMR scheduling systems align with clinic operations and comply with NSW Ministry of Health Non-Admitted Patient Data Reporting requirements. This involves liaising with clinic supervisors, Heads of Department, ICT, and the CRGH Performance Unit to ensure appropriate approvals are in place, as well as preparing and submitting supporting documentation, including aliasing appointment types and HEROID locations.
For more information, please view the Position Description
Ideal Candidate
- Demonstrated and consistent behaviours that reinforce the organisations CORE Values (Collaboration, Openness, Respect and Empowerment) with all stakeholders; colleagues, patients and consumers, and those that care for them.
- Ability to work within a multidisciplinary team environment, with the ability to be self- motivated work independently without supervision and problem-solve in order to reliably contribute to the achievement of the organisational goals within a multidisciplinary team.
- Must be flexible to work the following shifts within the Ambulatory Care Business Unit:
- 07:30 -16:00, 08:00 -16:30, 08:30 - 17:00.
Benefits and Perks!
- Accrued Day Off each month paid Parental Leave & Annual Leave loading
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus
- Access to free courses, qualifications and coaching via Sydney Education
- Access to confidential EAP counselling for staff and their families
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
- The ability to use the Concord Hospital Staff Gym
For more information about other benefits, please visit SLHD Benefits
This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
Working for Sydney Local Health District - NSW Health
This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2024_015).
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/
Sydney Local Health District is committed to implementing the Child Safe Standards.
For more information about SLHD please visit ‘Working with Us’
To further connect with us, check us out on LinkedIn
For enquiries, please contact Lauren Whittaker on (02) 9767 7047 or via email at lauren.whittaker@health.nsw.gov.au
Join the team enriching health in millions of ways every day, apply now!
Applications Close: 22 June 2025
For Applicant Support and Information, visit ‘Applicant Information’
