Administrative Officer (Level 3) - Ambulatory Care Business Unit

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Administration
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REQ595368 Requisition #

 
Employment Type: Temporary Full Time up to May 2026, 38 hours per week
Position Classification: Administrative Officer Level 3
Remuneration: $1,309.70 - $1,350.52 per annum + Superannuation
Location: Royal Prince Alfred Hospital
Requisition ID: REQ595368
  

  
Support quality healthcare through efficient administration at Sydney Local Health District.
  

  
About the Role

Formed in 1882, Royal Prince Alfred Hospital (RPAH) is a major metropolitan tertiary referral hospital and a principal provider of specialist healthcare. It remains one of the nation’s most respected hospitals, with a distinguished history serving the health needs of local, statewide, national and international communities.
 
The Ambulatory Care Business Unit (ACBU) provides a centralised administrative workforce structure across a variety of RPAH outpatient clinics. The purpose of the ACBU is to ensure centralised processes amongst our outpatient services and to support our staff in providing the best care for our patients. 
 
Administrative Officers are often the first point of contact for patients, families and their carers in an outpatient setting. Administrative Officer roles within ACBU are responsible for delivering a high standard of customer service, administrative support and actively contributing to a positive experience for our patients and visitors. 
 
For more information, please view the Position Description.  

 

Ideal Candidate

  • Customer service experience with the ability to demonstrate a high level of emotional intelligence.
  • Excellent written, verbal and interpersonal communication skills and ability to liaise with a wide variety of staff and consumers.
  • Experience with or understanding of Medicare billing in a public hospital.
      

Benefits

  • Allocated Day Off (ADO), paid parental leave and annual leave loading.
  • Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
  • Access to free courses, qualifications and coaching via Sydney Education.
  • Access to confidential EAP counselling for staff and their families.
  • Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.

For more information about other benefits, please visit SLHD Benefits.
 

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

 

Working for Sydney Local Health District - NSW Health  

This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2024_015).
 

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
 
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/.

 
Sydney Local Health District is committed to implementing the Child Safe Standards.
 
For more information about SLHD, please visit Working with Us.
 
To further connect with us, check us out on LinkedIn.

 

For further information, don't hesitate to contact Cleo Myerscough, Service Manager ACBU RPAH, by email at Cleo.Myerscough@health.nsw.gov.au or mobile on 0439 550 291.

 
Applications Close: 21 September 2025

For applicant support and information, visit Applicant Information.

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