Patient Safety & Quality Manager (Nurse Manager Grade 3 or Health Manager Level 3) - Drug Health Services
Employment Type: Permanent Full Time; 38 hours per week
Position Classification: Nurse Manager Grade 3 or Health Manager Level 3
Location: Croydon Health Centre
Requisition ID: REQ591967
In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!
About the Role
Drug Health Services (DHS) aims to reduce the harms associated with substance use for individuals, families and communities and to prevent drug misuse. Our Mission is to deliver evidence based and patient centred care in collaboration with other health and non-health partners to improve the health outcomes of individuals, their families and broader community. Services are provided at Canterbury, Concord Repatriation General and Royal Prince Alfred Hospitals and at Canterbury, Marrickville and Redfern Health Centres. Selected programs offer services in community and via approved outreach arrangements.
The Patient Safety and Quality Manager provides leadership across the Drug Health Services program to ensure the principles of patient safety and quality improvement are embedded at an organisational level with the aim of providing high quality, safe and cost-effective patient care. This includes preparing services for accreditation, coordinating incident management, leading clinical investigations, advising on quality assurance and quality improvement processes, directing policy framework, managing patient experience processes and coordinating complaints management.
The Patient Safety and Quality Manager must demonstrate the necessary degree of clinical knowledge, expertise, and experience to influence and guide clinicians. This position will provide leadership, authority, and delegation to influence clinical practice changes in relation to accreditation, patient safety and quality issues across Drug Health Services.
For more information, please view the Position Description.
Ideal Candidate
- Degree in relevant health related field or equivalent experience, with relevant Australian Health Practitioner Regulation Agency (AHPRA) registration if required.
- Demonstrated experience in patient safety, incident management and incident investigation methodologies, including Serious Adverse Event Review (SAER).
- High-level writing skills with experience in producing policy documents, reports, briefs, ministerial correspondence, presentations, and other documentation.
- Current NSW Drivers Licence (P1 and P2 acceptable).
Benefits and Perks!
- Allocated Day Off each month, paid Parental Leave & Annual Leave loading.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
- Access to free courses, qualifications and coaching via Sydney Education.
- Access to confidential EAP counselling for staff and their families.
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
For more information about other benefits, please visit SLHD Benefit.
This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
Working for Sydney Local Health District - NSW Health
This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2024_015).
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/
Sydney Local Health District is committed to implementing the Child Safe Standards.
For more information about SLHD please visit ‘Working With Us’
To further connect with us, check us out on LinkedIn.
For enquiries, please contact Ajay Philip, Director Partnerships, Performance and Planning, DHS on 0436 601 945 or via email at ajay.philip@health.nsw.gov.au.
Join the team enriching health in millions of ways every day, apply now!
Applications Close: 3 August 2025
For Applicant Support and Information, visit ‘Applicant Information’
