CHW Emergency Department Administration Manager- HSM1
Employment Type: Permanent Full Time
Position Classification: Health Mgr Lvl 1
Remuneration: 87813 - 116824 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ646240
Location: Westmead
Applications close: Midnight on 16 March 2026
Previous applicants need not apply.
At the Sydney Children's Hospitals Network, every role helps children and young people live their healthiest lives.
As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.
The Emergency Department at The Children’s Hospital at Westmead is excited to introduce a newly created Administration / Office Manager position. We are seeking a dynamic, highly organised and motivated leader to oversee the clerical operations of our busy department. Working closely with the Nurse Manager and Medical Director of Emergency, this role will provide strategic and day-to-day leadership to a dedicated team of clerical staff, ensuring high-quality administrative support for patients, families and the clinical team. Previous experience in health administration, team leadership and people management will be highly regarded. This is a full-time permanent position working 38hours per week, Monday-Friday 0800-1630 (Times are negotiable).
Eligible employees may access:
• Salary packaging and meal entertainment benefits
• Accrued Day Off (ADO) for full time staff
• Employee Assistance Program (EAP)
• Fitness Passport
• Flexible Work Opportunities
How to Apply:
Click ‘Apply Online’ and submit your application including:
• A resume (maximum 5 pages) outlining your experience
• Responses to the questions below:
- Relevant tertiary qualifications in health administration, business management, human resources, or related discipline OR demonstrated equivalent knowledge and experience in a healthcare or complex administrative environment.
- Demonstrated experience in leading and supervising clerical or administrative teams in a high-volume service environment.
- Proven skills in managing day-to-day office and business operations, including rostering, payroll coordination, and resource allocation.
- Demonstrated high-level organisational and time management skills, with the ability to prioritise competing demands in a high-pressure, dynamic environment such as an Emergency Department.
- Well-developed communication and interpersonal skills, with the ability to liaise effectively with a wide range of stakeholders, including clinical, administrative, and executive staff, as well as patients and their families
- Demonstrated understanding of, and commitment to, NSW Health policies and procedures, including workplace health and safety, equity and diversity, privacy, and confidentiality.
- Familiarity with NSW Health systems (e.g., eMR, StaffLink, Health Roster SARA, finance systems, firstnet) (desirable).
Child Safe Standards:
SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
Additional Information:
SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families.
Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified.
NSW Health vaccination and screening requirements must be met prior to commencement.
This position requires a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian.
Where required, overseas qualifications must be formally assessed by the Department of Education or relevant authority for recognition in Australia.
An Eligibility List may be created for future permanent full or part time and temporary full or part time vacancies
Need more information and support?
1) Click here for the Position Description
2) Find out more about applying for this position
3) Learn more about The Sydney Children’s Hospitals Network
4) Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN’s Aboriginal Workforce Consultant at SCHN-EA-AboriginalHealthDirectorate@health.nsw.gov.au
For role related queries or questions contact Pamela Bold on pamela.bold@health.nsw.gov.au
For technical support please contact 1300 679 367
