Security Officer

Employment Type: Permanent Full Time
Position Classification: Security Officer
Remuneration: $65,703.25 pa + Super + Salary Packaging 
Hours Per Week: 38
Requisition ID: REQ678240
Location: Tamworth Hospital
Closing Date: Sunday 26 July 2026
 

Help create a safe environment where exceptional healthcare can thrive.

Every day at Tamworth Hospital, our Security team plays an important role in supporting the delivery of patient-centred care. More than protecting buildings and property, you'll provide reassurance to patients and visitors, respond to emergencies, support staff during challenging situations, and help create a safe, respectful environment for everyone who enters our hospital.

If you're calm under pressure, enjoy working with people, and are looking for a rewarding career where every shift makes a difference, we'd love to hear from you.

About the Team

Tamworth Hospital is one of the largest regional hospitals in Hunter New England Local Health District, providing a wide range of acute and specialist healthcare services to the community. Our Security team works closely with clinical and support staff to ensure the hospital remains a safe, welcoming, and secure place for patients, visitors, and employees.

As part of this professional and supportive team, you'll be valued for your contribution and have the opportunity to work in a dynamic healthcare environment where no two days are the same. We pride ourselves on fostering a culture of collaboration, respect, and inclusion while supporting our staff to achieve a healthy work-life balance.

About the Role

Reporting to the Security Manager, you'll be part of a collaborative team delivering security services across Tamworth Hospital and, when required, other Hunter New England Health facilities.

In this varied frontline role, you will:

• Maintain a safe and secure environment for patients, visitors, staff, and hospital assets.
• Respond to security incidents, emergencies, and requests for assistance in a calm and professional manner.
• Support vulnerable patients and families with empathy and respect.
• Work closely with multidisciplinary teams to assist with patient and staff safety.
• Complete accurate incident reports and maintain clear documentation.
• Participate in a 24/7 rotating roster.

Every shift presents new challenges and opportunities to positively impact the wellbeing of our community.

About You

You'll bring a strong foundation in security together with excellent communication skills and a genuine commitment to customer service. You remain composed under pressure, use sound judgement in challenging situations, and treat everyone with respect and compassion.

You'll also demonstrate:

• Excellent communication and interpersonal skills with people from diverse backgrounds.
• Strong conflict resolution and de-escalation abilities.
• A proactive and professional approach to safety and customer service.
• The ability to work independently while contributing to a supportive team.
• Strong organisational skills and attention to detail.
• Flexibility to work a 24/7 rotating roster.

Previous healthcare security experience is highly regarded but not essential. If you have the right attitude, a willingness to learn, and a passion for supporting your community, we'll provide the training and support you need to succeed.

Essential Requirements:

• Current NSW Class 1A Security Licence.
• Current First Aid Certificate.

Support to Succeed

From your first day, you'll receive a comprehensive orientation and structured induction designed to help you transition confidently into the healthcare environment.

You'll be supported by experienced Security Officers while building your knowledge of:

• Hospital operations and clinical environments.
• Emergency response procedures.
• NSW Health policies and security processes.
• Conflict resolution and de-escalation techniques.
• Role-specific training and ongoing professional development.

We're committed to helping you build your skills, confidence, and career within NSW Health.

Why join Hunter New England Health?

• Be part of one of the largest and most diverse Local Health Districts in NSW
• Influence digital solutions that directly support patient care and clinical outcomes
• Salary packaging options
• Work collaboratively with passionate clinicians and digital health professionals
• Enjoy career development opportunities within NSW Health
• Make a real difference across a large, complex health service
• Fitness Passport for you and your family
  
   

What you'll be doing

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. 

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. 

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.

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