Engagement Officer
Employment Type: Temporary Full Time up to July 2028, with potential for ongoing employment
Position Classification: Administration Officer Level 6
Remuneration: $83,554.59 - $85,530.07 per annum plus superannuation
Hours Per Week: 38
Requisition ID: REQ643368
Location: Newcastle or Sydney
Applications Close: 15 March 2026 - 11:59pm
About the Opportunity
Help connect clinicians to the future of pathology, improving patient care across NSW through smarter, faster electronic reporting.
At NSW Health Pathology, you’ll be part of a purpose-driven organisation that makes a real difference to patient care across New South Wales. We offer a supportive and collaborative team environment where people work together to deliver large-scale improvements to the health system. Through the Fusion Program, you’ll contribute to meaningful statewide transformation while building your skills, working with experienced professionals, and engaging with a diverse network of clinical stakeholders. Flexible working arrangements, opportunities for professional development, and the chance to be part of a major digital health initiative make this a rewarding place to grow your career.
What we can offer you
Financial Benefits - Generous salary packaging options and other fringe benefits
Work-life balance - Up to 12 additional days off per year in addition to Annual Leave (for full-time employees)
Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning
Health & wellbeing - Fitness Passport gym discounts and Employee Assistance Program (EAP) for staff and families.
What you'll be doing
The Fusion Program is a comprehensive program of work that aims to standardise, streamline and integrate pathology services over the next four years. The Fusion Program is integrated into the Single Digital Patient Record (SDPR) Program.
The Engagement Officer works in the Fusion Program by supporting and coordinating engagement activities with General Practice (GP) and Specialist customers of NSW Health Pathology, as part of the electronic reporting (eReporting) project that will contribute to the achievement of strategic and operational objectives. The Engagement Officer will undertake engagement activities with GP and Specialist customers of NSW Health Pathology in validation testing to ensure that pathology reports are able to be received by the various electronic practice management software’s that exist across NSW.
Outside of validation testing for the eReporting project, the Engagement Officer will support the Fusion Program in preparing for future engagement activities by preparing data, information and undertaking follow up with stakeholders.
Interested in joining Australia’s largest public pathology service? Apply now by addressing the following questions:
- Demonstrated ability to perform administrative tasks, determine priorities, exercise independent judgment, discretion and initiative, prioritise work, meet deadlines, task allocation and achieve service/unit objectives.
- Demonstrated experience in problem solving, conflict resolution, working within a team and risk management
- High level of interpersonal, written and verbal communication skills
- Demonstrated commitment to providing quality customer-focused service and applying quality improvement initiatives to workplace practices and procedures
- Demonstrated ability to use a wide range of computer hardware, Microsoft software applications and electronic systems to complete work activities
- Current Drivers licence, exemplary driving record and the capacity/willingness to travel and work at various NSWHP sites
Information For Applicants
NSW Health Pathology is an equal opportunity employer committed to an inclusive workplace. We value, and welcome all suitably qualified applicants regardless of age, background, disability, sexual orientation or gender identity.
NSW Health Pathology is committed to providing accessibility and reasonable accommodations and ensuring our recruitment process is flexible, inclusive, and free from barriers, promoting equal opportunities for all to succeed. Please reach out if you need adjustments.
NSW Health Pathology is committed to growing the Aboriginal workforce in public health. For Aboriginal candidates, support is available through the Stepping Up website
You must have valid working rights in Australia for the duration of the appointment to be eligible to apply.
All workers must meet NSW Health’s vaccination and screening requirements before starting employment. See PD2024_15 for more detail. The preferred candidate may be required to undergo a functional assessment prior to appointment.
An eligibility list may be created for similar vacancies in the future.
We encourage applicants to submit responses that reflect their own experiences and perspectives. Please note that applications that appear to be generated by AI tools or copied from external sources may not be considered.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Angela Keynes on Angela.Keynes@health.nsw.gov.au
To learn more about NSWHP please visit “Life at NSW Health Pathology” or connect with us on LinkedIn!
