State Retrieval Consultant

• $266,942 per annum (Snr Staff Specialist) + 12% Super + allowances
• Enjoy stability of Permanent employment and play a critical role in coordinating complex medical retrievals across NSW, influencing patient outcomes at a system‑wide level
• Opportunity for Flexible work arrangements

About the Opportunity

Support the Director Aeromedical Clinical Operations in the day-to-day co-ordination and ongoing development of the NSW Medical Retrieval System.

Please refer to the Role Description for further information.

Flexible Work Conditions

Flexible work practices, including off-site or remote work, are available to State Retrieval Consultants (SRC) in accordance with both the NSWH PD2025_005 Policy Directive – Flexible Work and the NSWA PRO2025-032 Operating Procedure – Flexible Working at NSW Ambulance.

About You

We’re looking for someone who has:

• Registration, or eligibility for registration, as a Medical Practitioner with Fellowship of a recognised Critical Care College (Emergency Medicine, Anaesthesia, Intensive Care), or equivalent, with evidence of current and ongoing clinical practice in the relevant specialty.
• Demonstrated experience in retrieval medicine, including pre-hospital and inter-hospital settings.
• Proven experience in pre-hospital and inter-hospital retrieval and coordination within NSW, or comparable experience within another Australian jurisdiction.
• Highly developed interpersonal communication, negotiation, and problem-solving skills.
• Demonstrated ability to remain calm, composed, and effective when working in high-pressure and time-critical environments.
• Capacity and willingness to participate in retrieval operations across multiple platforms, including helicopter, fixed-wing aircraft, and road ambulance.
• Strong understanding of the NSW Health system, with particular knowledge of critical care services.
• Familiarity with the NSW major incident framework, including Healthplan.
• Demonstrated management experience, with the ability to lead and support teams effectively.

How to Apply

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Retrieval coordination often involves competing priorities. Can you describe a time when you had to triage multiple cases simultaneously? How did you prioritise and what was the outcome?

Question 2: Describe a time during a retrieval or critical care situation where you faced an ethical dilemma (e.g. patient prioritisation, resource allocation, or consent). How did you manage it and what was the outcome?

Additional Information

• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
• Eligibility lists and talent pools may be created and used to fill temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
• Any AI‑assisted content should still reflect your own capability; candidates may be asked to discuss or demonstrate examples during interview.
• NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!   

 
Conditions

• There is no entitlement to Transferred Employees Benefit (TEB) or travel allowance associated with this opportunity.
• No NSW Ambulance accommodation is provided.
• Employee’s currently undertaking an Extended Care Paramedic or Intensive Care Paramedic consolidation periods are eligible to apply however will need to complete all training and return of service obligations before accepting any relief/acting opportunities.
• Employee’s currently undertaking a Special Operations Team (SOT) consolidation period are not eligible to apply for positions other than SOT positions. This includes positions offered via merit selection, transfer lists or later transfer mechanism, expressions of interest or secondments. 
• If you are currently a Paramedic or in a role that is covered by the NSW Ambulance Income Protection and Death Benefits (State) Award 2017 you may not be covered by the NSW Ambulance Death and Income Protection Benefits (State) Award and/or Ambulance Officers Insurance, please ensure that you have sought advice prior to applying/accepting this position. For further information please contact Paramedic Insurance via AMBULANCE-ParamedicInsurance@health.nsw.gov.au

Contact information

Please contact Dr Frances Miao on frances.miao@health.nsw.gov.au if you have any questions about this role.

For Aboriginal candidates who would like to talk to NSW Ambulance’s Aboriginal Workforce Consultant, please contact Leonie Garvey on Leonie.Garvey@health.nsw.gov.au. Support is also available through the Stepping Up website.

Please contact ambulance-diversity@health.nsw.gov.au if you require any adjustments to the recruitment process so we can support you to present your best self.

Child Safe Employment

NSW Ambulance is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

NSW Ambulance is committed to minimising and preventing the risk of unacceptable behaviours, ensuring bullying, discrimination, harassment and victimisation are identified as early as possible and responded to and effectively managed. The consequences for employees who engage in inappropriate behaviour are serious and could result in the termination of a person’s employment. 

Employment Type: Permanent Part Time (up to 32 hours per week)
Location: Aeromedical Control Centre, Eveleigh
Applications Close: 11:59 PM on 28 April 2026