Patient Safety Coordinator
Employment Type: Permanent full-time
Salary range: $114,251 per annum - $134,809 per annum + 12% super (Health Mgr Lvl 2)
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park
Applications Close: 11:59 PM on 26 January 2026
“Are you an innovative problem-solver with a passion for patient care? Join our team as Patient Safety Coordinator and be part of a community making a difference in millions of ways every day. Apply now!”
ABOUT THE OPPURTUNITY
In this role you will have the opportunity to:
Support the Senior Manager Patient Safety in leading strategic clinical reviews and investigations into patient safety issues across NSW Ambulance.
Contribute to detailed reports, quality improvement initiatives, and the ongoing development of a proactive patient safety culture.
Conduct daily patient safety data reviews to identify incidents requiring further analysis and collaborate with clinical teams on risk mitigation.
Deliver foundational education on clinical risk, incident management, and safety culture to staff across the organisation.
Provide administrative support for IMS+ and maintain accurate documentation, including meeting records, briefings, and reports.
ABOUT YOU
We’re looking for someone who:
Has current AHPRA registration as Registered Nurse or Paramedic and/or relevant experience in a health-related discipline with a minimum of 5 years' experience in a health care environment or clinical health discipline.
Demonstrates knowledge of quality and patient safety management, including relevant NSQHS Standards.
Has experience within the out of hospital industry and the ability to work autonomously or part of a team.
Fosters a systematic collaborative approach to improving patient outcomes.
Values their effective time management, organising and prioritising skills.
What's on Offer
Enjoy a healthy work-life balance with one paid Allocated Day Off (ADO) each month, an additional public holiday, and a variety of leave options
Generous salary packaging options to increase your take home pay up to $9k + novated leasing
Flexible Work Agreements may be negotiated following successful completion of training and probation.
- Modern, purpose-built workspace with excellent transport connection and an array of cafes, restaurants and amenities in the vicinity.
Career growth opportunities within one of Australia's largest and most innovative public sector health organisations.
How to Apply:
Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.
Question 1: What sources of information have you used to identify and resolve problems in your work area? Describe a situation in which you used one of these sources.
Question 2: How have you enabled a team made up of people from different work areas, to discuss issues and develop solutions? What did you do and what was the result?
Need more information?
Click here for the Role Description and Position Conditions and General Info
Find out more about applying for this position
Additional Information:
Applicants will be assessed against the essential criteria articulated in Role Description.
NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
Eligibility lists and talent pools may be created and used to fill temporary or permanent vacancies over the next 18 months at the same, or other locations that are at the same grade and capability level.
- Applicants are expected to provide responses that reflect their own knowledge, experience, and understanding of the role. Responses generated by AI tools (including ChatGPT or similar platforms) will be marked down during assessment. Please ensure your application is written in your own words. Shortlisted candidates will be invited to attend in person interviews, where their knowledge and suitability for the role will be assessed directly.
Contact People
Please contact Sasha Gregory on Alexandra.Gregory@health.nsw.gov.au if you have any questions about this role.
For Aboriginal candidates who would like to talk to NSW Ambulance’s Aboriginal Workforce Consultant, please contact Leonie Garvey on Leonie.Garvey@health.nsw.gov.au. Support is also available through the Stepping Up website.
Please contact ambulance-diversity@health.nsw.gov.au if you require any adjustments to the recruitment process so we can support you to present your best self.
About NSW Ambulance
NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.
NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!
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