Administration Assistant

Position Title:  Administration Assistant Recovery
Employment Type: Permanent (Full-time)
Salary range: $68,383 per annum to $72,795 per annum + 12% super and benefits (Administrative Assistant Grade 4)
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park
Applications Close: Midnight on 19 January 2026

With your skills and experience, you can contribute to the millions of ways we're enriching health and develop your career as part of the largest health organisation in Australia.

About NSW Ambulance

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!  

Join Us & Enjoy Exceptional Employee Benefits as we offer more than just a job we support your lifestyle, growth, and wellbeing.

• Salary packaging: Up to $9,000 for living expenses + $2,600 for meals & entertainment + Novated leasing options
• Public transport accessible locations
• Flexible & hybrid work arrangements
• Monthly Paid Day Off (ADO) + extra public holiday
• Growth opportunities & career pathways
• Discounted gym access for you & your family (Fitness Passport & Medic-Fit)
   

About the Opportunity

Join the Recovery Team and play a key role in keeping our operations running smoothly. In this role, you will provide administrative support to the Associate Director Recovery and Recovery Managers. You will maintain claims and litigation databases and inboxes, answer general enquiries, manage documentation and correspondence, and support financial, travel, and other general administrative processes. Your work will help the team stay efficient, effective, and focused on achieving results.

Click here for the Role Description and Position Conditions and General Information

About You

We are looking for someone who:

• Is highly organised, proactive, and able to manage multiple administrative tasks in a fast-paced environment.
• Pays attention to detail, able to communicate effectively and confidently with a variety of stakeholders and use initiative to solve problems.
• Thrives when supporting a team to achieve goals and enjoy working collaboratively.
• Is proficient in Microsoft Office applications and able to use them effectively across a range of tasks.
• Is able to exercise sound judgement and discretion while maintaining confidentiality.
• Has experience in producing accurate reports, letters and meeting minutes.

How to Apply

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: This role involves managing multiple priorities and strict deadlines. Can you describe a time when you successfully managed competing tasks while still maintaining high attention to detail?
Question 2: Tell us about a time when you identified an administrative process that could be improved. What steps did you take?

Additional Information

• Applicants will be assessed against the essential criteria articulated in Role Description.
• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs. 
• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing. 
• Eligibility lists and talent pools may be created and used to fill temporary or permanent vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
   

Contact People

Please contact Karen Gorrie on Karen.Gorrie@health.nsw.gov.au if you have any questions about this role.
For Aboriginal candidates who would like to talk to NSW Ambulance Aboriginal Workforce Consultant, please contact Leonie Garvey on Leonie.Garvey@health.nsw.gov.au. Support is also available through the Stepping Up website. 
Please contact ambulance-diversity@health.nsw.gov.au if you require any adjustments to the recruitment process so we can support you to present your best self.