Ward Clerk Special Care Nursery

An exciting opportunity exists for a highly motivated Ward Clerk to join our Special Care Nursery team. This is a permanent Monday to Friday role supporting the team with a wide variety of administration and customer service tasks for the ward. 

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $1,416.58 - $1,460.73 per week
Hours Per Week: 38
Requisition ID: REQ706154

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone. There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism. 

Where you'll be working
Northern Beaches Hospital features 486 beds, 50-bed Emergency Department, 20-bed general and cardiothoracic ICU, a state-of-the-art theatre complex, world-class education centre, and excellent staff facilities including café and secure on site car parking. Northern Beaches Hospital has a wide range of services that can help you build a career in healthcare.

The Special Care Nursery (SCN) at Northern Beaches Hospital is a Level 4 neonatal service providing safe, high-quality, evidence-based care to newborns and their families. We care for babies born at NBH from 32 weeks' gestation who need specialised medical and nursing support. We also accept transfers from other hospitals within the neonatal network, and downward transfers from tertiary units from 30 weeks' gestation.

We are a forward-thinking, family-centred unit with a strong record of practice improvement. Our initiatives include bedside parent beds that keep mothers and babies together.

What you'll be doing
This role is an integral part of the team where you'll be answering calls to the ward, supporting patients and their families, assisting the Nurse Unit Manager and ward with administrative tasks, among other tasks.

Qualifications:
Demonstrated customer service experience in an acute hospital setting.
Demonstrated effective written and oral communication.
Demonstrated clerical and computer skills and the ability to learn new systems.
Ability to follow established procedures and to be flexible and adapt to change.
Demonstrated ability to work effectively as a member of a team and to work unsupervised.
Strong organisational skills and the ability to prioritise and meet deadlines.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria: