Join a collaborative 24/7 health administration team where your organisational skills, professionalism and customer service expertise will contribute to exceptional patient care around the clock. This is an exciting opportunity to work closely with patients, families and multidisciplinary healthcare teams in a fast-paced environment while building a rewarding career in healthcare.
Employment Type: Temporary Part Time until 31 December 2026 (with possibility of ongoing employment)
Position Classification: Administration Officer Level 6
Remuneration: $43.83 - $44.86 per hour
Hours Per Week: 30
Requisition ID: REQ685784
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.
Where you'll be working
Northern Beaches Hospital, Frenchs Forest. As part of Northern Sydney Local Health District, we are committed to delivering exceptional healthcare services to our community.
We value collaboration, openness, respect and empowerment, creating a workplace where staff feel supported, recognised and encouraged to grow. Working with us means joining a team dedicated to improving patient experiences and outcomes. We offer meaningful work, ongoing learning opportunities and a culture that promotes professional development and innovation
What you'll be doing
As the Patient Liaison & Admissions Officer, you will be an integral member of a multidisciplinary team, providing high-quality administrative and patient-focused support to ensure the smooth operation of services across a 24-hour rotating roster.
You will work closely with patients, nursing, medical and administrative staff to create admissions for emergency department patients including domestic & international patients, review health fund eligibility checks, manage patient enquiries and maintain accurate patient records. Acting as a key communication link between patients, carers and healthcare teams, you will help ensure patients experience a seamless and supportive journey through the service.
Working in a busy healthcare environment, you will collaborate with colleagues across shifts to manage competing priorities, respond to operational demands and proactively resolve issues. You will contribute to a positive team culture by sharing knowledge, supporting colleagues, maintaining effective communication and participating in continuous improvement initiatives.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria:
Excellent oral and written communication skills.
Well-developed computer skills including accurate data entry skills.
- Demonstrated ability to work independently as well as part of a team.
Ability to be self-motivated with good time management skills.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Megan Gardiner on Megan.GARDINER3@health.nsw.gov.au
This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.
The team enriching health in millions of ways every day.
Applications Close: 7 September 2026
