Operations Manager Ryde & Macquarie Hospital Health Information Services
An exciting opportunity exists for a Health Information Management professional to join the dynamic Health Information Services team at Ryde and Macquarie Hospitals in a permanent full-time Health Manager Level 1 position.
Employment Type: Permanent Full Time
Position Classification: Health Manager Level 1
Remuneration: $1,750.26 - $2,328.48
Hours Per Week: 38
Requisition ID: REQ677435
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone. There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.
Where you'll be working
Ryde Hospital - Eastwood; Macquarie Hospital - North Ryde
Ryde Hospital is having an incredible $479 million complete hospital redevelopment that will transform the delivery of healthcare for the Ryde local community.
The Ryde Hospital Redevelopment will result in new health facilities and enhanced services including emergency, ICU/critical care, inpatient units, outpatient/ambulatory care services and much more.
Construction commenced in early 2023, and will provide you with a wonderful and exciting opportunity to be part of the Ryde team to change the future health services for the Ryde Community completely.
What you'll be doing
The Operations Manager is responsible for management of all processes surrounding healthcare records across Ryde and Macquarie Hospitals, including digitisation and release of information, and leading a team to conduct the same. This position is also responsible for management of onsite and offsite historical records, and liaising with stakeholders
regarding the same.
The Operations Manager will develop, build and maintain an effective and positive team environment, to support achievement of performance standards and Key Performance Indicators (KPIs), and support change management for the service, particularly surrounding implementation of new technologies and digital innovations.
The Operations Manager will contribute to developing strategies, processes, systems, and operational plans to support NSLHD innovation and continuous business improvement, including contributing to driving
implementation of digital health solutions and overall quality of service in Health & Corporate Information Services (HCIS).
As HCIS is a district service, this position may be required to assist and/or travel to other sites.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria:
- Please demonstrate your ability in effective management, and advanced interpersonal, negotiation, team motivation and people management skills.
- How do you prioritise competing operational demands while ensuring KPIs and service standards are consistently met?
- Provide an example of how you have improved an operational process in a healthcare or administrative environment.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Jiaxi Li on Jiaxi.Li@health.nsw.gov.au
The team enriching health in millions of ways every day.
Applications Close: 30 July 2026
