Health Contact Centre Administration Officer Coordinator
Exciting opportunity to join the Health Contact Centre in a Senior Administration Officer position.
Employment Type: Temporary Full Time until 4 October 2025 (with possibility of ongoing employment)
Position Classification: Administration Officer Level 5
Remuneration: $1458.95 - $1492.04 per week
Hours Per Week: 38
Requisition ID: REQ577620
Who we are : We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.
Where you'll be working: Macquarie Hospital
What you'll be doing: The position will be required to provide high level administration support to the Health Contact Centre Team Leader and the Health Contact Centre Operational Manager.
Duties to include quality management of Health Contact Centre functions, generation of reports, data entry, maintenance of the Health roster, arrangement and minute taking of meetings, management and implementation of new technology, education and training of Health Contact Centre staff, generation of correspondence, filing, and general Health Contact Centre functions.
The position will also be required to develop knowledge of the targeted Intake and Admission services streams to function effectively in the position.
The use of technology and the ability to move from one service request type to another is essential.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria:
1) Demonstrated experience working in a challenging environment and ability to prioritise, take direction, and show leadership when required.
2) Demonstrated knowledge of the quality improvement cycle and implementation and maintenance of quality projects.
3) Demonstrated knowledge and understanding of the Northern Sydney Local Health District Acute and Sub Acute Facilities, including Primary and Community Health
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Deborah Armstrong on Deborah.Armstrong@health.nsw.gov.au and 0426461978
Applications Close: 12 June 2025
