Digital Medical Record Trainer
Experienced digital health record trainer required to design and deliver engaging electronic health record training and support to clinical and administrative staff.
Employment Type: Permanent Part Time
Position Classification: Health Manager Level 1
Remuneration: $46.05 - $61.27 per hour
Hours Per Week: 23
Requisition ID: REQ701880
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone. There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
- Innovation is at our core, with opportunities for research driven evidence based practice, ensuring our work remains engaging and fulfilling.
- Clear pathways for career progression, supported by training secondments, recognition and mentorship, empower employee and leaders alike to reach their professional goals.
- Join us on a journey to a place where every achievement is celebrated and every opportunity is embraced.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism
Where you'll be working
Across the NSLHD district- Royal North shore, Northern Beaches and Hornsby
What you'll be doing
Ensure workflows and correct documentation procedures are adhered to for administrative and clinical staff. This includes registration, scheduling, the D&A clinical documentation requirements and discharge processes.
Design and deliver engaging EHR training sessions for new and existing staff across clinical, administrative, and support roles.
Provide one-on-one coaching and group training on EHR system features, workflows, and updates.
Develop user guides, e-learning modules, and quick-reference materials tailored to different user levels.
Act as a point of contact for troubleshooting user issues and liaising with IT or vendor support as required.
People of Aboriginal and/or Torres Strait Islander background encouraged to apply.
Candidates will need to meet the following criteria:
- Relevant tertiary degree (education or clinical).
- Proven training and project/change management experience (e.g. EMR rollouts or upgrades) with EMR/EHR systems (e.g. Epic, Cerner, Best Practice, Medical Director, etc.).
- Background in adult education or learning and development.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Anne-Marie Hall on AnneMarie.Hall@health.nsw.gov.au
The team enriching health in millions of ways every day.
Applications Close: 12 November 2026
Tentative Interview Date: Week Commencing 16 November 2026
