Administration Officer (Lvl 2) - Aged Care Connector Service - Triple I Hub - Temp PT
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- Health Records and Information
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- REQ600451 Requisition #
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- 3 days ago Post Date
Employment Type: Temporary Part Time, 32 hours per week until June 2029
Location: Bolger Street, Campbelltown
Position Classification: Administration Officer Level 2
Remuneration: $32.30 - $33.37 per hour
Requisition ID: REQ600451
Application Close Date: 07/09/2025
Interview Date Range: 10/09/2025 – 17/09/2025
Contact Details: Gabriella Deres – 0422 008 764 | Gabriella.deres@health.nsw.gov.au
About the Opportunity
Are you someone who thrives in a fast-paced, people-focused environment? Do you have a passion for delivering high-quality support that helps make a real difference in the community? We’re looking for a highly organised and motivated Administration Officer to join our Triple I Central Intake team – a key entry point into care across our Primary and Community Health services.
This is an exciting opportunity for someone who enjoys variety, values collaboration, and takes pride in providing timely and accurate administrative support that contributes directly to better health outcomes for patients.
In this role, you will:
- Be part of a dedicated team supporting patient access to essential health services
- Work closely with the Triple I Nurse Unit Manager, Clinicians, Enrolled Nurses, and a wide network of internal and external stakeholders.
- Liaise with clients, carers, service providers, and referrers across diverse cultural and socioeconomic backgrounds
- Help coordinate care and support for clients and their networks across the community.
- Contribute to an inclusive, responsive, and patient-focused healthcare experience.
What we’re looking for:
- Excellent organisational and communication skills.
- Ability to work effectively within a multidisciplinary team.
- A proactive, solutions-focused mindset with a strong commitment to service excellence.
Professional qualities your ideal candidate would possess:
- A strong sense of responsibility and attention to detail
- Excellent communication and interpersonal skills
- Confidence using electronic systems (e.g. Microsoft Office, and ideally health systems like eMR or a willingness to learn)
- The ability to manage competing priorities and adapt to changing demands
- A commitment to teamwork, patient confidentiality, and service excellence.
Whether you’re just starting out in your administrative career or bringing experience from a health or customer service environment, your skills, attitude, and commitment will play a key role in helping patients access the care they need—when they need it.
Specific details on role requirements:
- Multiple shift options across a 7-day rotating roster, inclusive of public holidays.
- Position is temporary part time with opportunities for ongoing learning and professional growth.
- A welcoming and collaborative team environment.
Where You'll Be Working
SWSLHD Primary & Community Health provides a comprehensive range of community-based services designed to improve and maintain the health and wellbeing of individuals and communities across South Western Sydney.
These services include prevention, early intervention, assessment, acute and post-acute treatment, health maintenance, and continuing care. The team supports diverse populations, offering specialised programs for children, young people, older adults, and at-risk communities.
With over 800 dedicated staff, including Aboriginal Health Workers, nurses, doctors, and allied health professionals, the service ensures high-quality care close to where people live.
The focus on community health and wellbeing makes SWSLHD Primary & Community Health an ideal place to work, providing opportunities for professional growth and the chance to make a meaningful impact on the community.
How to Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.
- Provide high quality customer service via telephone to internal and external customers, patients and families seeking community health services or requiring help with directing patients and families to appropriate services across Primary and Community Health.
- Register, create an open encounter and discharge clients on the appropriate database using medical record number.
- Data entry for referral forms, client medical records and enquiries and correspondence relevant to coordinate access to services for the client.
- Demonstrated ability to adapt to changing priorities, process and work environments.
- Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
Additional Information
Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.
Health & Fitness
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.
Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.
To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ 🟡 🔴 Aboriginal and/or Torres Strait Islander ⚫️ 🟡 🔴 background, people with a disability and people from the LGBTQI+ community to apply.
SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
