Senior Program Officer
Role Title: Senior Program Officer, Monitoring (Grade 7/8) (REQ665318)
• Employment type: Full-time, fixed term up to 30 March 2027
• 35 hour working week
• Conveniently located in Gladesville, close to public transport
About this role
The Senior Program Officer - Monitoring provides expert advice, project and program support for the systems and processes for monitoring compliance by practitioners with conditions imposed on their registration. The role supports the primary purpose of the Council which is to protect the health and safety of the public through the regulation of practitioners in response to complaints.
Senior Program Officer, Monitoring, salary from $ 113,574 - $ 125,720 plus super and leave loading
For more information, read the full Role Description.
About you
We are seeking motivated and committed individuals with:
• Well-developed understanding of the relevant parts of the Health Practitioner Regulation National Law (NSW) (the Law) and other relevant legislation
• Proven experience in a regulatory environment; developing and maintaining systems to monitor and report on compliance, quality and improvement processes
How to apply
All applicants must review the role description and apply by submitting an up-to-date resume (up to 5 pages) and responses to 2 targeted questions.
If you do not include responses to the below questions your application will not be considered.
Target questions:
1. Outline a time when you negotiated a positive outcome to a complex issue involving differing opinions or advice. How did you do this and what was the end result?
2. Please describe an example where you have successfully managed a complaint, review or investigation including a description of how you delivered a quality service, managed competing priorities and strict deadlines, and met legislative or regulatory objectives.
For role related queries or questions please contact Sonia Kukreti on sonia.kukreti@health.nsw.gov.au and quote REQ656725.
Closing Date: Sunday, 31 May 2026
Working at Health Professional Councils Authority
The Health Professional Councils Authority (HPCA) is an executive agency of the NSW Ministry of Health. We play an important role in protecting the health and safety of the public by supporting the 15 NSW Health Professional Councils in managing complaints about NSW health practitioners.
The position is based at the HPCA Pitt Street offices, located only a short walking distance from Central Station and Belmore Park. There are a number of facilities located within the building, including a food court, a rooftop garden, yoga and Pilates sessions, end of trip amenities, including bike storage. The HPCA upholds NSW Health CORE values of Collaboration, Openness, Respect and Empowerment.
Benefits
• Hybrid working arrangements, up to 2 days per week from home
• Flex leave, in addition to annual leave
• Fuel your professional growth with access to great learning and development opportunities, including LinkedIn Learning and employer support of CPD and other professional development opportunities
• Employee support services for guidance and assistance, ensuring you thrive both personally and professionally
• Access to the Fitness Passport, encouraging a healthy lifestyle both in and out of the office
• Free onsite parking
Our commitment to Diversity and Inclusion
At the HPCA we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply please visit The Stepping Up Initiative.
To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.
Additional information
This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
For more information on applying visit the Ministry of Health career portal.
Please note the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role
Applications Close: Sunday 31 May 2026 at 23:59pm
