Communications Officer Forward Planning (x2)

Join our Forward Planning Team at Ministry of Health for an exciting ongoing (permanent) opportunity and be part of the team enriching health in millions of ways every day.

About us

• Our core values of collaboration, openness, respect, and empowerment are more than just words – they're the guiding principles that shape every aspect of our work.
• Join a passionate team dedicated to continuous improvement and creative solutions.
• Embrace a healthy work-life balance with our flexible work options.

To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.

About this role
With your skills and experience, you can contribute to the millions of ways we’re enhancing health and wellness while developing your career as part of the largest health organisation in Australia.

The communications officers are key roles in the Forward Planning team in the Strategic Communications and Engagement (SCE) branch.

As a communications officer in the Forward Planning team, you will help deliver and support an annual program of communication activity across communications, campaigns, marketing, engagement and media teams within the SCE branch. This role helps ensure a consistent and collaborative approach to communications plans, projects and initiatives and is responsible for maintaining an accurate forward plan of communications activity, as well as supporting collaborative ways of working across the branch and with stakeholders.

A key focus of the role is to support SCE and its stakeholders to develop best practice communications that enable the Ministry’s strategic objectives.

The role also produces reports, dashboards and analysis of activity to improve communication integration and a culture of continuous improvement.

You’ll join a dedicated team of communications, media, creative, social and digital professionals, working in a fast turnaround, high volume environment.

This role involves collaboration with a broad range of stakeholders across the NSW Health system and other NSW Government agencies.

Crown Clerk 7/8, starting salary from $113,574 - $125,720 p.a. plus Super and annual leave loading, with a 35-hour work week.

For more information, please read the full Role Description.

What you'll be doing 
Key responsibilities for this role include:

• Assist in the delivery of communication strategies, plans and campaigns to support the objectives of NSW Health.
• Develop plans, templates, content and dashboards (including researching, writing and editing) for a range of communications activities and channels.
• Assist in the development and implementation of an annual calendar and program of work to support the delivery and reporting of SCE projects for the Ministry of Health.
• Prioritise reporting activities and evaluation of communications activities.
• Support SCE and its stakeholders to develop best practice communications that enable the Ministry’s strategic objectives.
• Engage stakeholders across the SCE branch and wider system to leverage a consistent approach to delivery and evaluation of health messaging and content to ensure a whole of NSW Health approach to achieving NSW Government objectives.
• Develop and maintain stakeholder relationships through effective communication, negotiation and issues management to ensure project deliverables are met.

About you 
We are seeking motivated and committed individuals who can support the work of NSW Health with:

• The ability to build and maintain effective working relationships with diverse stakeholders.
• The passion and know how to deliver exceptional customer service.
• A growth mindset, and commitment to continuous learning and personal development.
• The desire to make a meaningful difference.

How to apply
At The Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.

Please review the role description and submit your up-to-date resume (up to 5 pages) and cover letter (1-2 pages) AND Demonstrate your ability by attaching a response to the two target questions below.

Target Questions (1-2 pages)

1. Describe your experience developing effective communications that changed the way people operate. Please use an example to show how you planned, implemented and reported on the project. What was the impact of your work?  
2. Describe how you collaborate to achieve project goals. How do you build and maintain effective ways of working when collaborating with diverse groups of stakeholders? How do you manage conflict when it arises? Please provide examples.  

Use the link below to access our Capability Application tool, designed to help you excel in the recruitment process. Practice your responses with the example questions provided to effectively highlight your achievements and the strategies you used to accomplish them.

Capability application tool | NSW Public Service Commission

For role related queries or questions contact Siew Lim on Siew.Lim1@health.nsw.gov.au and quote REQ613812.

If you do require any adjustments to the recruitment process during the recruitment process, please contact Frankie De Luca on frankie.deluca@health.nsw.gov.au

Closing Date: Monday, 3 November 2025