Team Leader (Supervisor) Administrative Officer Level 6, Ambulatory Care Business Unit (ACBU)

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Administration
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Sydney Local Health District
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REQ564023 Requisition #
Employment Type: Permanent Full Time
Position Classification: Administrative Officer Level 6
Remuneration: $80,340 - $82,240 per annum + Annual Leave Loading + 11.5% Superannuation
Location : Concord Repatriation General Hospital 
Requisition ID: REQ564023


Sydney Local Health District is one of the fastest growing Local Health Districts in New South Wales. Our vision is excellence in health and healthcare for all!


About The Role
  
The primary purpose of this complex and challenging role is to coordinate administrative services in various outpatient departments that are governed by the Ambulatory Care Business Unit (ACBU). This position must play a proactive and integral role in supervising frontline and back of house administrative staff, ensuring that they provide exceptional customer service with a focus on Patient and Family Centred Care and fulfil required administrative functions and responsibilities including processing referrals, responding to patient and clinician enquiries, organizing clinic bookings and Medicare billing in an efficient, professional and timely manner and in accordance with the standards stipulated in the NSW Health Outpatient Services Framework.
  
For more information, please view the Position Description
  
Ideal Candidate
  • Proven organisation and time management skills, with demonstrated ability to analyse and prioritise a demanding workload under pressure to meet tight deadlines, with a high level of self-motivation and self-direction.
  • Previous administration and customer service experience demonstrating high level of interpersonal, written, verbal and telephone communication skills as well as experience in conflict resolution and de-escalation of challenging or difficult situations.
  • Demonstrated ability to exercise initiative, work independently, maintain attention to detail and perform all tasks with discretion, judgement and confidentiality as circumstances dictate.
  • Proven ability to reliably contribute to the achievement of organisational goals by demonstrating resourcefulness and effectively managing change with a view to continuously improving administrative processes associated with service delivery. 
  • All candidates must have full working rights within Australia.

Benefits and Perks!

  • Accrued Day Off each month paid Parental Leave & Annual Leave loading 
  • Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus  
  • Access to free courses, qualifications and coaching via Sydney Education
  • Access to confidential EAP counselling for staff and their families
  • Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
  • The ability to use the Concord Hospital Staff Gym 

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

 

Working for Sydney Local Health District - NSW Health 

This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2024_015)

 

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.

            

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/

   

Sydney Local Health District is committed to implementing the Child Safe Standards

 

For more information about SLHD please visit ‘Working With Us’

 

To further connect with us, check us out on LinkedIn

   

For enquiries, please contact Lauren Whittaker on 02 9767 7047 or via email at lauren.whittaker@health.nsw.gov.au

  

Join the team enriching health in millions of ways every day, apply now!

 

For Applicant Support and Information, visit ‘Applicant Information’


Applications Close: 13 April 2025

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