Program Support Officer

Employment Type: Permanent Full Time, 38 hours per week 
Position Classification: Health Mgr Lvl 1
Remuneration: $84,436 per annum - $112,331 per annum + super and benefits
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park
Closing Date: 27 February 2025 

ABOUT NSW AMBULANCE

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment. 

Hear what its like to work for NSW Ambulance

Around the Grounds

ABOUT THE ROLE

The Program Support Officer provides a range of high-level executive, secretariat and program support services to the Associate Director Clinical Programs and the Clinical Programs team. This includes drafting and editing responses to correspondence and briefing requests, monitoring and reporting on a variety of team, strategic, operational and project plans. 

Please refer to the Role Description and Position Conditions and General Info for further information.

WHATS ON OFFER

• Excellent remuneration and leave support including annual, parental, carers and more
• Allocated Days Off (ADO) once a month take a paid day off
• Additional Public Holiday
• Opportunities for extra tax savings through salary packaging
• Novated leasing, lease a car and pay for all running costs out of your pre-taxed salary
• Staff Support Program with extensive free confidential and professional assistance for staff and their families
• Fitness passport, and medic-fit gyms at most locations with discounted gym membership that both you and your family can enjoy
• Health coaching service available to all staff providing individualised support
• Discounted private health insurance
• Career development and growth opportunities
• Opportunity to build the role, team and strategy that will have a profoundly positive impact on the employee experience from the ground up
• Accessible via Public Transport  

ABOUT YOU

We are looking for candidates with the below experience and capabilities:

• Tertiary qualifications in a related field from a recognised university provider.
• Demonstrated commitment to maintaining a high standard of professional conduct and ability to exercise sound judgement.
• Demonstrated ability to show initiative and demonstrated ability to critically analyse issues and identify solutions to problems.
• Demonstrated ability to work both independently and as a team member.
• Highly developed verbal and written communication skills, including experience in the preparation of project documentation, materials and reports
• Demonstrated high level written and verbal communication skills and demonstrated capacity to build and maintain effective working relationships with a diverse range of people and organisations.
• Demonstrated organisational and time management skills including the ability to manage conflicting priorities.
• Demonstrated proficiency in the use of computers and standard office software packages, and ability to adapt and respond to new systems and processes.
• Demonstrated high level verbal and written communications, interpersonal and negotiation skills.

HOW TO APPLY

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1:  This role requires a high level of flexibility and adaptability to respond to many competing priorities. Can you describe a time where you had several competing priorities with non-negotiable deadlines but your stakeholders are not responding as it was not their priority. What did you do? How did you manage this?

Question 2: Describe a project you were recently a part of, explain what was your role in the project? What steps did you use to evaluate and improve outcomes?

To discuss the position and role description more before you formally apply, confidential enquiries can be made to Tom Doyle Byrne:

E: Tom.DoyleByrne@health.nsw.gov.au

Please note: To be eligible for Permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Click here for information about eligibility lists and Recruitment Pool use

Click here for information on our Diversity and Inclusion Statement