Design Specialist, Health Prototyping Centre

Employment Type:    

• Full Time – Exempt (up until June 2027)
• 38 hour working week within a flexible hybrid work model.
• Predominantly based onsite at the Macquarie Park Office
• Attractive salary, $127,150 - $144,444 + 11.5% Super and annual leave loading
• Drive digital transformation within Australia’s largest public health system

About us

Working at eHealth NSW is more than a job. Every day, we set out to design, build and innovate world class digital solutions that will transform how healthcare is delivered to patients across NSW. It’s a genuine opportunity to join a team of technology professionals, health partners, industry leaders and academia to develop solutions that help save and improve people’s lives.

Come work with us

We have an exciting opportunity in the Health Prototyping Centre Team for a Design Specialist. The Health Prototyping Centre is an initiative between eHealth NSW, HealthShare NSW, Health Infrastructure NSW and NSW Health Pathology.

Reporting into the Design Lead you will be responsible for assessing potential healthcare applications of new products, processes and facilities. This includes designing and conducting simulation-based evaluations in collaboration with technical and clinical specialists. The Design Specialist utilises the Google Ventures Design Sprint methodology (or similar) to work with teams to build and test prototypes in the space of a week. This role is an opportunity to work on a broad variety of time-boxed design challenges, from chatbots to pathology lab redesigns.

The role is based at the Health Prototyping Centre, Macquarie Park. The Health Prototyping Centre is a built-for purpose, dedicated facility of over 1000 square meters to support rapid prototyping and simulation-based testing. It includes a mix of productivity, ideation and clinical simulation spaces.

Health Manager Level 3, commencing salary from $127,150 plus Super and Annual Leave loading

For more information, read the Full Role Description

What you will do

As an integral member of the Health Prototyping Centre Team, you will:

• Support multi-disciplinary teams through time-boxed Design Sprints to develop and test novel solutions to complex challenges facing health services, clinicians and patient and carers.
• Facilitate problem definition and ideation workshops with stakeholders from across the NSW Health System.
• Develop semi-functional prototypes using a mix of tools (e.g. FIGMA, Sketch, Microsoft PowerApps or similar) and materials (paper, cardboard, 3d prints, virtual/augmented reality) to enable user experience testing.
• Pro-actively identify opportunities to solve challenges within the health space and quickly generate and test your hypothesis in a way that can provide insights to the Health Prototyping Centre partners
• Prepare artefacts based on outcomes from Design Sprints and Product Evaluation exercises for a range of stakeholders and audiences to support long-term solution development and implementation.

About you

We are seeking motivated and committed individuals with:

• Experience in Human Centred Design, Human Factors, Product Design, Rapid Prototyping, Innovation Labs or a related field, as well as relevant qualifications, including familiarity with Google Ventures Design Sprint methodology (or similar).
• Experience with simulation-based evaluation methods and tools, including; the development of prototypes of varying levels of fidelity using a range of tools and material, and the development of insights reports clearly communicating analysis of Sprint or design process findings.
• Demonstrable facilitation, engagement, collaboration, problem solving and negotiation skills, with ability to build and maintain relationships with project stakeholders.

If this sounds like you and you’re looking for a rewarding new opportunity, we would love to hear from you.

Benefits of working for eHealth NSW

Our people are at the heart of who we are. We are committed to a workforce that reflects the communities we serve and actively seek to recruit people from diverse backgrounds to build a supportive and inclusive workplace. We support our people with great benefits so they can support the patients and staff of NSW Health. These include:

• Flexible work options
• Skills and leadership development training programs
• Allocated day off per month
• Salary Packaging
• Health and wellbeing programs

More information about these benefits, can be found at Benefits | eHealth NSW.

Valuing diversity and inclusion

eHealth NSW is committed to providing a working environment that embraces and values diversity and inclusion. We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, people with disability and LGBTIQ+, for all advertised positions and have strategies in place to support you.

For more information on the strategies in place to support diversity and inclusion, please visit our Diversity and Inclusion Strategy.

How to apply

All applicants must review the role description and apply by submitting an up-to-date resume (up to 5 pages) and cover letter (1-2 pages) explaining your interest and motivation in applying for this role, highlighting your relevant skills.

If you require assistance or have any questions about the role, please contact Gordon Burnett on Gordon.Burnett@health.nsw.gov.au and quote REQ552566.

If you require adjustments to the recruitment/interview process, please contact Sam Matthews on Samuel.Matthews1@health.nsw.gov.au .

Applications Close: Monday 10th March, 2025 at 11:59 PM

Additional information

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role, you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
• Exempt' is defined as a fixed term contract with a length greater than 13 weeks.