Administration Officer Level 3 - PAS Support Officer - Perm FT/PT

Employment Type: Permanent Full Time or Part Time, up to 38 hours per week
Location: Bankstown-Lidcombe Hospital
Position Classification: Administration Officer Level 3
Remuneration: $34.46 - $35.54 per hour
Application Close Date: 13/04/2025
Interview Date Range: 16/04/2025 – 23/04/2025
Contact Details: Sebastian Rao - neil.rao@health.nsw.gov.au
Join Our Collaborative Team as a PAS Support Officer! Are you a collaborative individual with a knack for problem-solving? We're looking for a dynamic PAS Support Officer to join our team and play a vital role in maintaining the smooth operation of our Patient Administration System. You'll be the go-to person for user assistance, ensuring data accuracy, and contributing to ongoing system improvements. If you're passionate about teamwork, possess strong communication skills, and are committed to upholding data integrity, we want to hear from you!
What You'll be Doing
The PAS Support Officer is responsible for maintaining the accuracy of the Patient Administration System (PAS). The role provides support and training to users where required and generates a variety of performance/statistical reports. The PAS Support Officer is also vital for ensuring that duplicate MRNs and encounters are monitored and identified for timely reconciliation.
Bankstown-Lidcombe Hospital is located in the city of Bankstown and is in one of the most multicultural local government areas (LGA) in Australia. This hospital has tertiary affiliations with three universities and offers a range of roles and experiences to employees.
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.
- Previous experience with Patient Administration Systems required (Citrix, eMR, PowerChart, FirstNet).
- In a role like PAS Support Officer, you might face situations where multiple data-related issues arise simultaneously, some more urgent than others. How would you assess the urgency and impact of different tasks to determine which ones to prioritize, and how would you manage your overall workload to address everything effectively?
- Tell me about a time you had to learn something new and complex on your own in order to complete a work assignment. What resources did you use, what challenges did you encounter, and what was the final outcome?
Need more information?
1) Click here for the Position Description
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Additional Information
Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.
Health & Fitness
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.
Transforming Your Experience
Transforming Your Experience is SWSLHD's key strategy to positively transform how our patients, consumers, staff and communities experience our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. This strategy provides us with a clear direction for working together to deliver safe and high quality health services and build the health of our communities – now and into the future.
To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ 🟡 🔴 Aboriginal and/or Torres Strait Islander ⚫️ 🟡 🔴 background, people with a disability and people from the LGBTQI+ community to apply.
SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
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