Administration Officer Level 3 - PAS Support Officer - Perm FT/PT

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Administration
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South Western Sydney Local Health District
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REQ563980 Requisition #

Employment Type: Permanent Full Time or Part Time, up to 38 hours per week
Location: Bankstown-Lidcombe Hospital
Position Classification: Administration Officer Level 3
Remuneration: $34.46 - $35.54 per hour


Requisition ID: REQ563980
Application Close Date: 13/04/2025
Interview Date Range: 16/04/2025 – 23/04/2025
Contact Details: Sebastian Rao - neil.rao@health.nsw.gov.au


About the Opportunity

Join Our Collaborative Team as a PAS Support Officer! Are you a collaborative individual with a knack for problem-solving? We're looking for a dynamic PAS Support Officer to join our team and play a vital role in maintaining the smooth operation of our Patient Administration System. You'll be the go-to person for user assistance, ensuring data accuracy, and contributing to ongoing system improvements. If you're passionate about teamwork, possess strong communication skills, and are committed to upholding data integrity, we want to hear from you!

What You'll be Doing

The PAS Support Officer is responsible for maintaining the accuracy of the Patient Administration System (PAS). The role provides support and training to users where required and generates a variety of performance/statistical reports. The PAS Support Officer is also vital for ensuring that duplicate MRNs and encounters are monitored and identified for timely reconciliation.

Where You'll Be Working

Bankstown-Lidcombe Hospital is located in the city of Bankstown and is in one of the most multicultural local government areas (LGA) in Australia. This hospital has tertiary affiliations with three universities and offers a range of roles and experiences to employees. 
The hospital receives highly diverse presentations in ED as well as having general medical and surgical services and sub-specialty services across the hospital. Working at Bankstown-Lidcombe Hospital is a truly rewarding experience which allows you to make a real difference to the multicultural community. 
Being part of the team at Bankstown Lidcombe Hospital means you will be a part of a friendly and enthusiastic group of people where you will be truly valued in your work. Being a smaller hospital, you are seen as part of the wider Bankstown-Lidcombe Hospital Family where you are known to the other staff and your patients. 
Bankstown-Lidcombe Hospital is like no other in our district and offers unmatched career development and progression opportunities and the hospital focuses on regular training and upskilling. There are regular occasions for working in more senior role and you will have a great management team who dedicate themselves to providing safe, quality patient care through ensuring they have a cohesive and dynamic team.

To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.

  1. Previous experience with Patient Administration Systems required (Citrix, eMR, PowerChart, FirstNet).
  2. In a role like PAS Support Officer, you might face situations where multiple data-related issues arise simultaneously, some more urgent than others. How would you assess the urgency and impact of different tasks to determine which ones to prioritize, and how would you manage your overall workload to address everything effectively?
  3. Tell me about a time you had to learn something new and complex on your own in order to complete a work assignment. What resources did you use, what challenges did you encounter, and what was the final outcome?



Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position



Additional Information

Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit
Smart Salary for more details.

 

Health & Fitness
South Western Sydney Local Health District employees  receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.


Transforming Your Experience

Transforming Your Experience is SWSLHD's key strategy to positively transform how our patients, consumers, staff and communities experience our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. This strategy provides us with a clear direction for working together to deliver safe and high quality health services and build the health of our communities – now and into the future.

 

To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

 

At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ 🟡 🔴 Aboriginal and/or Torres Strait Islander ⚫️ 🟡 🔴 background, people with a disability and people from the LGBTQI+ community to apply.

 

SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.

 

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