Patient Support Officer - Targeted
Renumeration: $32.30 - $33.47 + Superannuation + Salary Packaging
Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.
Patient Support Officer – South Ward (Stroke & Neuro Rehabilitation)
We are seeking a dependable and compassionate Patient Support Officer to provide an efficient and effective administrative and clerical service within South Ward, Rankin Park Centre. As the first point of contact for patients, families, and healthcare professionals, you will play a key role in delivering consistent, high-quality customer service through phone, email, and face-to-face interactions.
Rankin Park Centre is a specialist rehabilitation facility within John Hunter Hospital in Newcastle, NSW. It is part of the Hunter New England Local Health District (HNELHD) and provides essential rehabilitation services. As a Patient Support Officer in South Ward, you will be part of a close-knit, professional, and supportive team that values collaboration and excellence in patient care.
South Ward specialises in stroke, brain injury, spinal cord injury, and neurological rehabilitation, often working with long-term patients. Your ability to build rapport, offer professional and empathetic support, and maintain clear and effective communication will be essential in this role.
As a Patient Support Officer in South Ward, you will be part of a close-knit, professional, and supportive team that values collaboration and excellence in patient care.
Job Satifaction Points!
- Work in a highly respected rehabilitation facility.
- Be part of a strong and communicative administration team.
- Make a meaningful impact by supporting patients on their rehabilitation journey.
- Enjoy a dynamic and fulfilling role with opportunities to grow.
What we are looking for
We are looking for a team player who thrives in a fast-paced and dynamic environment. As a Patient Support Officer in South Ward, you will be part of a close-knit, professional, and supportive team that values collaboration and excellence in patient care.
The ideal candidate will:
- Have strong communication skills to liaise effectively with patients, families, and the multidisciplinary team.
If you are a reliable, proactive, and caring professional with a passion for providing outstanding administrative support, we’d love to hear from you!
Apply today and become a valued member of our team at Rankin Park Centre!
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:
- Proximity to shopping and other services
- Monthly Allocated Days Off (for full-time employees)
- 4 weeks annual leave (pro-rata for part time employees)
- Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members
- Opportunity to work and collaborate with a range of non-clinical and clinical professionals
Application Information
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Sonya Benson at Sonya.Benson@health.nsw.gov.au
Information for Applicants:
An eligibility list will be created for future permanent part time and temporary part time vacancies. Casual opportunities may be available for recommended applicants
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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